Senior Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Generate new revenue streams by collaborating with sales and client management teams for both new and existing accounts.

• Oversee the solutions discovery process, focusing on the technical, functional, and overall value proposition of our retail and brand offerings.

• Create and present sales demonstrations, proofs-of-concept, strategic recommendations, and product showcases both in-person and through screen-sharing sessions.

• Assess the business objectives, data integration needs, and systems requirements of prospective and existing clients, suggesting effective strategies to address these demands.

• Develop and deliver ROI analyses and business cases that quantify the impact on revenue, margin enhancement, and risk mitigation for economic buyers and executive stakeholders.

• Interact with economic buyers and executive stakeholders throughout the sales process, effectively translating technical capabilities into narratives that highlight business impacts and facilitate deal advancement.

• Craft well-structured, value-driven responses to RFIs and RFPs.

• Analyze and prioritize client feedback, competitive insights, and industry trends to champion and provide recommendations for enhancing product and service delivery.

• Relay market insights to product management and services teams for integration into future product developments and service offerings.

• Collaborate across departments to ensure a seamless and strategic transition to service teams, sharing documentation of goals and requirements established during the sales process.

⛳️ Requirements

• A minimum of 3 years of presales consultative experience or direct management of an e-commerce program generating over $10 million in GMV, with hands-on experience in channel management or marketplace integration platforms.

• Must be located in Central or Eastern Time Zones.

• A motivated, polished, and technology-savvy professional.

• Practical experience in supporting teams to close six-figure contracts against seven-figure targets.

• Demonstrated experience utilizing a formal value-selling framework (such as MEDDICC or a similar methodology) within complex, multi-stakeholder sales cycles; adept at constructing and defending business cases to executive and finance levels.

• Familiarity with common challenges faced by clients in the retail and/or e-commerce sectors.

• Understanding of the retail partner ecosystem, including marketplaces.

• Experience with AI tools (such as ChatGPT, Copilot, Claude, etc.) to enhance performance outcomes, including but not limited to drafting communications, data analysis, prompt engineering, and documentation.

🏝️ Benefits

• Medical, dental, and vision coverage: Affordable health care plans with company HSA contributions starting from Day 1.

• A 6% 401(k) matching contribution.

• A competitive time off package that includes 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; PTO increases to 22 days after 3 years of service and to 25 days after 5 years.

• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.

• Accident, critical illness, and hospital indemnity insurance available.

• Pet insurance options.

• Legal assistance and identity theft insurance plans provided.

• Life insurance coverage at 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• $65/month remote work stipend for internet costs.

• Opportunities for culture and team-building activities.

• Tuition assistance available.

• Career development opportunities offered.

• Charitable contribution matching up to $250 per year.