Senior Sales Engineer

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Generate new revenue through both new and existing accounts in partnership with sales and client management teams.

• Direct the solutions discovery process to assess technical, functional, and comprehensive value propositions for our brand and retailer solutions.

• Prepare and present sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations, both in person and during screen share-hosted meetings.

• Analyze prospective and current clients' business objectives, data, and systems integration needs, recommending effective strategies to fulfill these requirements.

• Develop and present ROI analyses and business cases that quantify revenue impact, margin enhancement, and risk mitigation for economic buyers and C-suite executives.

• Engage economic buyers and executive stakeholders throughout the sales process, translating technical capabilities into narratives that demonstrate business impact and facilitate deal progression.

• Respond to RFIs and RFPs with well-structured, value-driven answers.

• Synthesize and prioritize client feedback, as well as competitive and industry insights, to advocate for and provide suggestions that enhance product and service delivery.

• Relay market feedback to product management and services for incorporation into future product innovations and service offerings.

• Collaborate across departments to ensure a smooth and strategic transition to service teams, sharing documentation of goals and requirements established during the sales cycle.

⛳️ Requirements

• A minimum of 3 years of presales consultative experience OR direct ownership of an e-commerce program generating over $10 million in GMV, including hands-on management of channel management or marketplace integration platforms.

• Must be located in Central or Eastern Time Zones.

• A motivated, polished, and technology-savvy professional.

• Hands-on experience in supporting teams to secure six-figure contracts against seven-figure goals.

• Proven track record of utilizing a formal value-selling framework (e.g., MEDDICC or equivalent) in complex, multi-stakeholder sales processes; capable of constructing and justifying business cases at the executive and finance levels.

• Familiarity with common client challenges within the retail and/or e-commerce sectors.

• Knowledge of the retail partner ecosystem, including marketplaces.

• Experience with AI tools (e.g., ChatGPT, Copilot, Claude, etc.) to enhance your outcomes, including but not limited to drafting communications, data analysis, prompt engineering, and documentation.

🏝️ Benefits

• Medical, dental, and vision benefits: Affordable healthcare plans and company HSA contributions starting on Day 1.

• A 6% 401(k) match.

• Competitive time-off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service, PTO increases to 22 days, and at 5 years, it increases to 25 days.

• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.

• Accident, critical illness, and hospital indemnity insurance.

• Pet insurance.

• Legal assistance and identity theft insurance plans.

• Life insurance equal to 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• $65/month remote work stipend for internet.

• Culture and team-building activities.

• Tuition assistance.

• Opportunities for career development.

• Charitable contribution match up to $250 per year.