Senior Sales Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Execute pre-sales activities such as solution demonstrations, presentations, technical advice, proof of concepts, and RfX responses.

• Serve as the primary technical authority on Ping Identity solutions for customers, partners, and internal teams.

• Build lasting relationships with clients and establish yourself as their trusted advisor.

• Collaborate with the sales team to drive revenue, focusing on Qualification, Discovery, and Technical Proof stages.

• Align pre-sales initiatives with the post-sales service delivery team throughout the sales process.

• Lead customer-facing meetings through videoconferencing and in-person interactions, including presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions.

• Provide insights on product improvements and customer requirements to product owners.

• Guide junior team members through formal and informal mentorship.

• Attain subject matter expert-level understanding of at least one Ping Identity solution and act as a resource for other Sales Engineers.

• Travel 15% to 40% as required.

⛳️ Requirements

• Bachelor's degree in computer science or a related field, or 5+ years of experience with enterprise-level software systems in a customer-facing capacity such as pre-sales, consulting, support, or training.

• Extensive knowledge of SAML, WS-Fed, OAuth, OIDC, SCIM, and REST interfaces.

• In-depth understanding of LDAP, Active Directory, SSL/TLS, PKI, RADIUS, SQL, DNS, and JDBC.

• Proficiency in modern programming languages and web technologies including JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, and Java.

• Proven expertise in developing and delivering technical presentations, workshops, tailored demonstrations, and proof of concepts.

• Excellent communication and customer service abilities.

• Capability to connect technical functionalities to customer requirements.

• Ability to operate with a high degree of self-direction and/or collaborate effectively with teams and customers.

• Knowledge of IAM concepts such as Authentication, Authorization, Federation, Single Sign-On, User Lifecycle Management, Provisioning, Governance, and Workflow.

• Familiarity with infrastructure, networking technologies, and cloud service providers.

• Ideal candidates should have experience with IAM technologies from Ping, Okta, Auth0, Sailpoint, CA, Oracle, or similar.

• Experience with web application servers and operating systems including Windows, Mac, RedHat, Ubuntu, Apache, Nginx, and Tomcat.

• Familiarity with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm.

• Experience deploying on AWS, Microsoft Azure, or Google Cloud Platform.

• Successful implementation of a SaaS-based IAM solution.

• Experience with Ping multi-tenant SaaS solutions including PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci.

🏝️ Benefits

• Flexible, collaborative work environment.

• Company culture that encourages employees to excel in their work.

• Employee Resource Groups.

• Regular company and team bonding activities.

• Competitive benefits and perks.

• Global volunteering and community initiatives.

• Generous PTO & Holiday Schedule.

• Parental Leave.

• Progressive Healthcare Options.

• Retirement Programs.

• Opportunity for Education Reimbursement.

• Commuter Offset (Specific locations).