Senior Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the technical lead by engaging with qualified opportunities, collaborating with Account Executives to secure new Annual Recurring Revenue (ARR) and identify expansion prospects within the current client base.

• Conduct discovery sessions with both technical and business stakeholders to identify challenges, assess current architecture, and understand commercial motivations; convert these insights into use cases and a compelling Entersekt solution narrative.

• Clearly communicate Entersekt’s unique advantages in terminology that customers can utilize internally to develop their own business cases, avoiding technical product-marketing jargon.

• Directly address technical objections, including comparative analyses against existing vendors and in-house solutions.

• Facilitate technical workshops, demonstrations, and proof of concept (POC) scoping with customer and partner technical teams.

• Oversee the technical components of RFP/RFI submissions in collaboration with the Sales team.

• Participate in solution design alongside the Solution Architecture team, maintaining clear scope boundaries: the Sales Engineer shapes the win, while the Solution Architect is responsible for the build.

• Ensure smooth transitions to Solution Delivery upon contract signing, enabling the delivery team to execute without the need for re-discovery.

• Report product deficiencies, integration challenges, and competitive insights to Product, Engineering, and Sales leadership, and follow up until resolution; the customer’s voice must be prioritized.

• Develop the necessary product, domain, and integration knowledge to independently address most customer inquiries, reserving internal Subject Matter Expert (SME) involvement for truly unique or high-risk situations.

• Create technical content that enhances the sales pipeline, including customer-specific briefings, integration documentation, and comparative positioning materials.

⛳️ Requirements

• Over 7 years of experience in a customer-facing role, such as pre-sales, solutions engineering, or technical consulting, preferably within a SaaS environment focused on payments or authentication.

• In-depth technical knowledge in one of the following areas:

• payments (EMV 3DS, 3D Secure Server or Access Control Server operations, issuer/acquirer integrations, transaction flows, authorization rate optimization) or

• authentication (Strong Customer Authentication, out-of-band MFA, mobile and web SDK integration, trusted device endpoints, orchestrated authentication processes).

• Proficient understanding of the other domain, adequate for managing an opportunity from start to finish without transferring responsibilities.

• Proven ability to convey technical credibility in commercial discussions with both technical and executive stakeholders.

• Comfortable working within regulated environments.

• Experience in the financial services sector is highly desirable.

• A degree in Engineering, Computer Science, or a related technical field, or equivalent hands-on experience.

• Willingness to travel: typically 25 - 30%.

🏝️ Benefits

• Flexible working hours

• Option for remote work

• Numerous opportunities for professional growth