Senior Sales Engineer

📋 Description

• Collaborate with Account Executives to assess opportunities, identify customer needs, and assist prospects throughout their technical evaluation and decision-making process.

• Present engaging and technically sound demonstrations that showcase the business and operational advantages of Arch’s manufacturing AI and data platform.

• Develop, organize, and implement pilots and proofs of concept (PoCs) that confirm technical compatibility and demonstrate quantifiable ROI.

• Engage directly with customers to gain insights into manufacturing processes and challenges, and align Arch’s solutions to effectively address their specific issues.

• Work alongside product and engineering teams to suggest solutions that integrate Arch with customer and partner production systems.

• Clearly communicate intricate technical concepts to diverse stakeholders, ranging from shop-floor engineers to executive leadership.

• Address customer security questionnaires utilizing Arch’s existing response library while updating and enhancing that knowledge base for improved efficiency and consistency.

• Offer hands-on training and technical assistance to customers during pilot projects and initial deployments.

• Keep abreast of industry trends, competitive offerings, and emerging technologies, articulating Arch’s unique advantages effectively.

⛳️ Requirements

• A Bachelor’s degree in Industrial Engineering, Computer Science, or a related technical discipline, or equivalent practical experience.

• Over 3 years of experience in a technical sales, sales engineering, or solutions engineering position within manufacturing settings.

• Strong comprehension of IT and OT systems, coupled with the ability to design and convey integrated manufacturing solutions.

• Outstanding presentation and communication abilities, with the skill to discuss complex technical subjects to both technical and non-technical audiences.

• Strong analytical and problem-solving capabilities, with a pragmatic approach to crafting solutions for customer issues.

• Demonstrated ability to work efficiently in a remote, cross-functional team environment.

• Proficient in written and spoken English; proficiency in additional languages is a significant advantage for supporting global clients.

🏝️ Benefits

• Equity & Ownership

• Health insurance

• Growth & Development Opportunities

• Collaborative Environment

• Remote-First Flexibility