Senior Sales Engineer

This is a fully remote position, open to applicants in Belgium.

📋 Description

• Master our platform and provide support to the Sales team by equipping them with insights, expertise, and the necessary tools;

• Listen attentively to prospects’ needs and collaborate internally to determine how Alan can best meet those needs;

• Develop a comprehensive understanding of the prospect and evaluate the level of functional alignment with our offerings and capabilities; Engage in RFP submissions and collaborate with Sales, Insurance, and Product experts to construct Alan’s responses;

• Participate in the customer acquisition process to promote our services and products;

• Serve as the voice of the customer, contributing to Alan’s platform roadmap;

• Prepare for seamless customer onboardings;

• Engage in and potentially coordinate the most complex customer onboardings;

• Collaborate closely with colleagues in France to ensure effective sharing of best practices and contribute to building a global playbook.

⛳️ Requirements

• You possess a minimum of 4+ years of experience in a SaaS environment;

• Proficient written and verbal communication skills in English;

• Proficient written and verbal communication skills in either Dutch or French;

• You have experience in end-to-end procurement projects (whether on the buyer or supplier side), including involvement in RFI’s, RFQ’s, and RFP’s;

• You excel in the art of product pitching with transparency, avoiding overselling its capabilities;

• You have a knack for identifying the root causes of customer concerns through active listening and requirements gathering;

• You are assertive and skilled at managing objections within a complex environment;

• You possess the ability to deconstruct complex issues and pinpoint product gaps to define optimal product solutions;

• You are adept at sharing relevant insights and context to influence product development;

• You thrive in managing high-level stakeholder relationships;

• You are proficient at prioritizing tasks while honoring commitments;

• You enjoy teamwork and are always enthusiastic about learning and personal growth;

• It would be advantageous if you are fluent in both Dutch and French; have experience in Insurance or Health platforms; have experience in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s, and RFP’s; and have experience in HRIS / Payroll solutions.

🏝️ Benefits

• Fair rewards, including generous equity packages that enhance your base salary.

• Flexible office options, featuring a fantastic workspace at our HQ in Brussels, supported co-working hubs in Ghent or Antwerp, or a fully remote experience with home office equipment sponsorship, allowing you to work where you feel happiest.

• Access to top-of-the-line equipment: MacBook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

• Flexible vacation policy and working hours, enabling you to arrange your schedule as you wish.

• Comprehensive healthcare insurance, covering 100% for you and your children, with 90-100% coverage for partners depending on your country* (for permanent contracts only).

• Transportation options that allow you to utilize your own inspiration based on the Green mobility budget (for Senior level Alaners).

• Opportunities for learning and training, featuring a highly flexible training policy, free books, and a budget to attend and present at conferences when opportunities arise.

• Personal growth through coaching, as coaching is integral to our culture at Alan. Every Alaner is assigned a dedicated coach from day one to help maximize their impact, enhance engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.

• Extended parental leave for all new parents.