Senior Risk & Fraud Investigator

This is a fully remote position, open to applicants in United States.

📋 Description

• Investigate intricate fraud cases, including account takeover, elder and vulnerable abuse, and identity theft.

• Safeguard accounts by implementing blocks to avert financial losses.

• Detect fraud patterns and relay them to management.

• Plan, create, and execute improvements to processes.

• Adapt to and handle multiple assignments while working autonomously.

• Support the creation of technical specifications for tool upgrades, development, and optimization.

• Collaborate with Risk Operations, Customer Success, Compliance, and Data teams on risk initiatives, processes, and workflows.

• Work together with Risk Operations BPO teams to sustain Quality Assurance programs and training.

• Design training, workflows, and feedback for risk operational teams and business partners.

• Keep records and supporting documentation related to investigations.

• Conduct and deliver monitoring sessions to Risk Operations and Training/QA teams.

• Report directly to the Senior Manager of Fraud & Risk.

⛳️ Requirements

• Over 5 years of experience in transaction monitoring, fraud investigations, financial crimes, or AML.

• Demonstrated expertise in investigating complex fraud scenarios, including account takeover, identity theft, and high-risk user behavior.

• Strong comprehension of blockchain analysis and cryptocurrency investigations.

• Familiarity with blockchain analytics tools such as Chainalysis, TRM Labs, Elliptic, or CipherTrace.

• Capability to independently oversee multiple investigations with high precision and keen attention to detail.

• Excellent analytical, critical thinking, and problem-solving abilities.

• Strong written and verbal communication skills, including the capacity to present findings clearly.

• Experience collaborating cross-functionally with risk, compliance, and operational teams.

• Proven ability to engage with law enforcement, regulators, or external partners, including leading discussions or training sessions.

• Ability to swiftly adapt and operate efficiently in a fast-paced, dynamic environment.

• Certifications such as CAMS, CFE, or CFCS are advantageous.

• Experience with Sardine is a plus.

• Must be legally authorized to work in the United States.

• Must not require employment visa sponsorship.

🏝️ Benefits

• Unlimited PTO (for salaried FTE roles).

• Mental wellness benefits.

• Complimentary 1:1 virtual visits with a licensed mental wellness professional.

• Comprehensive competitive health benefits.

• Fully remote, cameras-on culture.

• Work-from-home equipment reimbursements available to new hires.

• Annual professional development budget.

• Complimentary 1:1 virtual visits with a career coach.

• 401k plan with employer match.