Senior Revenue Operations Manager - Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and lead the GTM Enablement function, outlining its vision for onboarding, training, and ongoing education.

• Implement an AI-native enablement framework, incorporating AI-driven pitch reviews and certification processes.

• Manage training and certification initiatives; assess representative preparedness and promote completion rates.

• Develop onboarding and ramp-up programs for new sellers in collaboration with Customer Education.

• Collaborate with Product Marketing and Product teams on launches and campaigns, converting updates into training, certification, and content.

• Curate and enhance training materials in conjunction with managers and subject-matter experts.

• Identify knowledge gaps through GTM performance analysis and feedback, subsequently launching targeted learning initiatives.

• Support frontline coaching by utilizing call-library insights and enabling managers.

• Oversee the GTM content hub and Learning Management System (LMS).

• Report on the impact of enablement through metrics such as ramp time, certification completion, content adoption, and performance indicators.

• Convert RevOps processes into role-specific training and enablement programs.

• Create and maintain reports and dashboards that link enablement activities to GTM performance.

• Assist in designing, documenting, and refining revenue processes, including opportunity management, team transitions, and playbooks.

• Undertake specific RevOps projects as necessary.

• Utilize AI to synthesize recordings, transcripts, and slides; expedite content creation; derive insights; personalize learning; and automate routine workflows.

• Own and further develop the Sales Enablement Harness and its related components.

⛳️ Requirements

• Over 7 years of experience in Revenue Operations and more than 3 years in Sales Enablement.

• Experience in fintech, SaaS, or complex B2B enterprise sales environments.

• Ability to convert intricate information into clear, engaging, and actionable content.

• Proven experience in designing and executing enablement, onboarding, or certification programs for a GTM team.

• Strong project management and organizational capabilities; adept at managing multiple projects, stakeholders, and timelines.

• Exceptional written and verbal communication skills.

• Proficient in Salesforce, including generating reports, dashboards, data analysis, and understanding CRM structures.

• Strong analytical abilities and familiarity with data and reporting tools such as Salesforce reporting, Tableau, Looker, or advanced Google Sheets/Excel.

• Successful collaborative experience with Sales, Customer Success, Product, and Marketing teams.

• Learning-oriented, inquisitive, proactive, and capable of deeply understanding new topics and processes.

• Experience with AI tools like Claude to orchestrate multi-step workflows across multiple tools without coding, resulting in reusable, structured outputs.

• Preferred: Familiarity with GTM tools such as Gong, Outreach, Apollo, Clay, or an LMS platform.

🏝️ Benefits

• Health, dental, and vision insurance for you and your family.

• Life insurance coverage.

• Mental wellness support.

• Assistance with fertility and growing family needs.

• Flex Time Off in addition to company-paid holidays.

• Paid family leave, medical leave, and bereavement leave policies.

• Retirement savings plans.

• Allowance for customizing your home work and technology setup.

• Annual stipend for professional development.

• Equity options.