Manager, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the Revenue Operations function, managing the technology, processes, data, and reporting that supports Marketing, Sales, Channel, and Support.

• Act as a strategic planning partner for channel and partner performance, including quota and compensation planning, as well as pricing and packaging decisions.

• Evaluate pipeline health, sales performance, conversion rates, forecasting accuracy, and customer trends.

• Convert complex data into straightforward, actionable insights for leadership.

• Deliver revenue strategy, analytics, and insights to Sales, Marketing, Support, Finance, and executive leadership teams.

• Assess trends, opportunities, risks, and performance gaps across segments, geographies, products, sources, and sales representatives.

• Create and maintain dashboards that track pipeline, conversion rates, sales velocity, win/loss ratios, bookings, retention, expansion, and forecasting performance.

• Define and track KPIs while also conducting ad hoc analyses and modeling.

• Manage and enhance the revenue forecasting process, analyzing pipeline health, coverage, aging, velocity, and stage progression.

• Evaluate channel, partner, and distributor performance and suggest actions for ecosystem growth.

• Direct quota setting, territory design, and sales capacity planning efforts.

• Model, design, and manage sales compensation plans in collaboration with Finance and HR.

• Assist in pricing and packaging decisions by analyzing deal size, discounting, win rates, and competitive positioning.

• Examine product and license usage data to detect signals for expansion, renewal, and churn.

• Manage the revenue technology roadmap and oversee the administration of Salesforce.com, Marketo, Outreach, Microsoft Power BI, and Zendesk.

• Design and implement new features, functions, processes, technology solutions, and integrations.

• Establish data governance and standardized definitions and methodologies for revenue data.

• Lead cross-departmental initiatives aimed at enhancing revenue productivity, efficiency, and scalability.

• Mentor and develop the Revenue Operations team.

• Present revenue performance, trends, risks, and opportunities to senior leadership.

⛳️ Requirements

• Experience requirements are not explicitly defined.

• Educational qualifications are not explicitly stated.

• Implied experience in revenue operations, revenue strategy, analytics, forecasting, pipeline management, business planning, and go-to-market analysis is expected based on responsibilities.

• Proficiency in administering Salesforce.com and other revenue platforms, such as Marketo, Outreach, Microsoft Power BI, and Zendesk.

• Strong analytical skills to assess revenue, customer, channel, partner, distributor, product, license usage, pricing, compensation, and sales performance data.

• Capability to build and maintain dashboards and define and monitor KPIs.

• Experience in leading quota setting, territory design, sales capacity planning, and administering sales compensation plans.

• Ability to lead, mentor, and develop a Revenue Operations team.

• Proficient in presenting complex data and actionable recommendations to both technical and non-technical audiences.

• Candidates are required to provide citizenship or employment eligibility information during the application process.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work environment and policies.

• Generous paid time off and holiday schedule.