Senior Revenue Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the strategic management and enhancement of HubSpot CRM, encompassing data architecture, custom objects, workflows, permissions, lifecycle management, and governance.

• Ensure the quality and integrity of CRM data throughout the customer lifecycle.

• Spearhead the administration and optimization of the GTM technology stack, including integrations, system performance, documentation, and scalability.

• Design and maintain lead routing, territory management, account assignment, and segmentation logic.

• Assess and implement tools and technologies that enhance operational efficiency.

• Create and maintain executive dashboards and reporting in HubSpot, Google Sheets, and BI tools.

• Manage recurring Revenue Operations reporting, which includes forecasting, board reporting, quarterly business reviews, and executive scorecards.

• Analyze operational and revenue data while providing strategic recommendations.

• Develop scalable reporting frameworks and define KPIs.

• Design and refine end-to-end revenue processes across Marketing, Sales, Customer Success, and Finance.

• Lead automation initiatives to minimize manual tasks and enhance data quality.

• Optimize processes related to quote-to-cash, renewals, expansion, and deal desks.

• Establish operational best practices, standards for documentation, governance policies, and change management processes.

• Translate business requirements into technical solutions while advising cross-functional stakeholders.

⛳️ Requirements

• A minimum of 5 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a similar role within high-growth SaaS organizations.

• At least 5 years of experience administering HubSpot CRM in a Revenue Operations or Sales Operations setting.

• In-depth expertise in building and optimizing HubSpot automation, including workflows, Operations Hub, custom code workflow actions, webhooks, and lifecycle management.

• Substantial experience in administering and maintaining CPQ platforms, preferably DealHub, which includes complex pricing models, subscription management, and consumption-based pricing.

• Advanced comprehension of ARR, MRR, NRR, GRR, churn, expansion, and forecasting methodologies.

• Proficient in Google Sheets and/or Excel, with skills in complex formulas, pivot tables, query functions, dashboards, and financial modeling.

• Experience managing low-code integrations utilizing Zapier, Make, or similar tools.

• Proven track record in enhancing CRM data quality, establishing governance frameworks, and designing scalable operational processes.

• Demonstrated capability to independently lead cross-functional projects from discovery through to implementation.

• Nice-to-have experience with Vitally, Stripe, RevenueHero, Chili Piper, HubSpot APIs, REST APIs, GRC/privacy/cybersecurity industries, Python or Node.js, SQL, BI tools, data warehouses, executive reporting, board metrics, or strategic planning.

🏝️ Benefits

• Competitive compensation with ownership interest/equity opportunities.

• Unlimited paid time off, with a mandate to take at least two weeks off annually.

• Paid parental leave for all new parents.

• 100% employer-sponsored individual premiums and 50% dependent premiums for Medical, Dental, and Vision insurance through Aetna.

• Fully remote work from any location within the U.S.

• Provision of a MacBook and a $600 allowance for home workspace setup.

• Annual company retreat.

• Mental health benefits, including free memberships to mindfulness and therapy services.

• Access to a training program, clearly defined career paths, and leadership focused on professional development.