Senior Remediation Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the loan remediation pipeline by monitoring, prioritizing, and updating assigned cases.

• Gather, verify, and document necessary paperwork in accordance with both regulatory and internal standards.

• Coordinate with internal teams and external vendors to collect documentation and resolve outstanding issues.

• Confirm borrower details, loan conditions, and remediation actions prior to finalizing updates or decisions.

• Assess loan files for thoroughness and adherence to policies and regulations.

• Take ownership of assigned cases and guide them to resolution with minimal oversight.

• Evaluate complex loan situations and devise effective remediation strategies.

• Work collaboratively with business lines and stakeholders to coordinate initiatives and pinpoint areas for process enhancement.

• Engage strategically with leaders and stakeholders to maintain transparency, alignment, and prompt decision-making.

• Mentor and support junior staff members.

• Perform additional responsibilities as required.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Minimum of 3 years in a supportive role within Loss Mitigation or related areas such as Underwriting, Closing, or Quality Assurance.

• Proficient knowledge of Microsoft Office Suite, including Excel, Word, and Outlook.

• Capability to learn proprietary loan systems.

• Proven precision in reviewing and amending loan documents to ensure compliance and prevent errors.

• Strong verbal and written communication skills with stakeholders at every level of the organization.

• Ability to organize, track, and verify loan documentation across various systems and formats.

• Experience in accurate data entry and maintaining consistency across different systems.

• Proficient in multitasking, prioritizing, working independently with minimal supervision, and meeting deadlines.

• Adaptability to evolving processes, procedures, regulatory requirements, and internal workflows.

• Quick to comprehend concepts, make informed decisions, and resolve issues effectively.

• Associate’s degree in business, finance, or a related field (preferred).

• Familiarity with underwriting criteria for FHA, VA, and conventional mortgages (preferred).

• Experience in performing root cause analysis to identify problems, determine corrective actions, and enhance remediation processes (preferred).

🏝️ Benefits

• Optional medical, dental, vision, life, and disability insurance.

• Paid holidays, vacation, and sick leave.

• Fidelity National Financial matching 401(k).

• Employee stock purchase plans.

• Mental health resources, including complimentary Calm memberships.

• Wellness initiatives that encourage physical and emotional health.

• Employee recognition programs.

• Discounts on gym memberships.

• Discounts on pet insurance.

• Employee purchasing programs.

• Tuition reimbursement program.

• Flexible remote work options.

• Resources and support for career advancement.

• Opportunities for virtual engagement.