Senior Radiology Clinical Specialist – Current ARRT Required

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Deliver clinical, technical, and product knowledge support for O-Arm Imaging & Navigation products.

• Travel across the West Coast with 70–75% travel commitment.

• Set up, assist with, and perform O-Arm intraoperative imaging clinical evaluations and on-site installations.

• Collaborate with hospital physicists during O-Arm acceptance testing.

• Diagnose system hardware and software issues to enhance performance.

• Maintain and calibrate tools and testing equipment.

• Adhere to Standard Operating Procedures and complete necessary regulatory documentation.

• Recognize and escalate opportunities for quality enhancements.

• Offer telephone clinical support to clients.

• Update customer records with installed products, serial numbers, trained surgeons, site details, unresolved issues, part returns, and open inquiries.

• Inform sales representatives about site-related issues for follow-up actions.

• Participate in customer meetings, trade shows, and conventions to provide technical assistance.

• Comply with Medtronic travel and entertainment expense guidelines.

• Educate and train radiology personnel, operating-room staff, physicians, and other hospital team members.

• Act as a technical resource for surgeons, clinicians, and trainees.

• Collaborate with other Medtronic business representatives to enhance equipment utilization.

⛳️ Requirements

• High School Diploma (or equivalent) with 8+ years of experience, OR Associate’s Degree with 6+ years of experience, OR Bachelor’s Degree with 4+ years of experience.

• Current RT Certification (ARRT) required.

• Relevant technical or related experience in medical devices, MedTech, healthcare, life sciences, or similar industries.

• Unrestricted U.S. work authorization required at the time of hiring and throughout employment.

• Previous experience in technical service, support, or training is preferred.

• Familiarity with the operating room environment and working around sterile fields is preferred.

• Knowledge of anatomy and medical terminology is preferred.

• Strong aptitude for using mechanical and electronic devices is preferred.

• Experience in conflict management is preferred.

• For degrees obtained outside the United States, a degree that meets the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is necessary.

🏝️ Benefits

• Competitive benefits package.

• Health insurance.

• Dental insurance.

• Vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and match.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan.

• Short-term incentive through the Medtronic Incentive Plan (MIP).