Senior Radiology Clinical Specialist – Current ARRT Required

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Deliver clinical, technical, and product knowledge support to both current and prospective customers and employees utilizing O-Arm Imaging & Navigation products.

• Travel across the West Coast, with approximately 70–75% of the time devoted to travel.

• Facilitate, support, and perform O-Arm intraoperative imaging clinical assessments and on-site installations in collaboration with surgeons and potential clients.

• Collaborate with hospital physicists during the acceptance testing of the O-Arm system.

• Diagnose system hardware and software issues to optimize system functionality.

• Sustain and calibrate tools and testing equipment for operational efficiency.

• Adhere to Standard Operating Procedures and complete all necessary regulatory documentation.

• Identify opportunities for quality enhancement and escalate as needed.

• Provide telephone-based clinical assistance to customers.

• Maintain customer databases with detailed information on installed products, serial numbers, trained surgeons, site details, unresolved issues, part returns, and open inquiries.

• Inform sales representatives of site-related concerns for appropriate follow-up.

• Participate in customer meetings, trade shows, and conventions to offer technical support.

• Comply with Medtronic’s travel and entertainment expense policies.

• Train and educate hospital staff, including radiology, operating room personnel, and physicians.

• Act as a technical resource for surgeons, clinicians, and trainees.

• Collaborate with other Medtronic business representatives, primarily in Cranial & Spinal Technologies, to enhance equipment utilization.

• Perform additional responsibilities as assigned by management.

⛳️ Requirements

• High School Diploma (or equivalent) with 8+ years of experience, Associate’s Degree with 6+ years of experience, or Bachelor’s Degree with 4+ years of experience.

• Valid RT Certification (ARRT).

• Technical or relevant experience in medical devices, MedTech, healthcare, life sciences, or associated industries.

• Unrestricted U.S. work authorization at the time of hire and for the duration of employment.

• Familiarity with the operating room environment and managing sterile fields.

• Understanding of anatomy and medical terminology.

• Strong aptitude for handling mechanical and electronic devices.

• Experience in conflict resolution.

• For Baccalaureate degrees obtained outside the United States, a degree that meets the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is necessary.

🏝️ Benefits

• Competitive salary along with a flexible benefits package.

• Health, dental, and vision insurance coverage.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance coverage.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance and reimbursement options.

• Global well-being program, Simple Steps.

• Incentive plans available.

• 401(k) plan with employer contribution and matching.

• Short-term disability benefits.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.

• Paid sick time for temporary employees, as mandated by applicable state law.