Senior QA Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure the quality, reliability, and safety of PerfectServe’s healthcare communication and physician scheduling products through both manual and automated testing.

• Execute assigned test plans and manual test cases.

• Clearly document defects and report their status.

• Develop automation scripts and create test frameworks from scratch.

• Utilize API testing tools and integrate tests into CI/CD pipelines.

• Perform performance and security testing.

• Gain an understanding of the system being tested and engage in design reviews.

• Create test architectures and write test strategy documentation.

• Develop test plans and oversee test coverage.

• Maintain the integrity of the QA environment and ensure application/production parity.

• Oversee release readiness and take full ownership of QA for complete features.

• Ensure HIPAA test coverage, establish quality metrics, and enhance QA processes.

• Participate in ceremonies and collaborate with developers, product teams, and other squads.

• Communicate test outcomes, produce test documentation, and present quality metrics.

• Support junior QA engineers and mentor them in automation skills.

• Contribute to QA planning and influence the test automation strategy.

⛳️ Requirements

• Over 5 years of professional QA engineering experience, with ownership of complex projects from start to finish.

• Practical experience in executing test cases and clearly documenting defects.

• Familiarity with test automation, API testing, and CI/CD integration.

• Experience in constructing test frameworks from the ground up.

• Proficiency in Python for test automation.

• Hands-on experience in building UI/end-to-end automation using Playwright, Selenium, or Cypress.

• Knowledge of QA methodologies and quality metrics.

• Strong communication skills, both written and verbal; capable of presenting status and risks to stakeholders.

• Self-motivated individual who can independently manage QA while collaborating closely with developers and advocating for quality.

• Preferred: Experience in testing within a HIPAA/HITRUST-regulated healthcare setting.

• Preferred: Background in performance and security testing.

• Nice to have: Experience with Twilio, telephony/VoIP, or call center software, particularly in automating real call flows.

• Nice to have: Familiarity with Jira and Zephyr.

• Nice to have: AWS experience, along with any exposure to Kubernetes or Argo CD.

• Nice to have: Experience in performance testing using any tool (the team utilizes Locust).

🏝️ Benefits

• Remote-first work environment.

• Health, Dental, Vision, Life, and Disability Insurance options available from day one.

• 401K with match and immediate vesting.

• 17 company holidays, 2 floating holidays, plus a competitive paid time off policy.

• Opportunities for internal advancement.