Lead Quality Engineer

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Oversee the quality assurance and testing strategy for Medicaid Clinical platforms and their integrations.

• Manage a team of testers, establishing their priorities, responsibilities, accountability, and testing deliverables.

• Mentor and develop team members while fostering collaboration, cross-training, knowledge sharing, and standardized testing practices.

• Assist in the hiring, onboarding, and training processes for testing team members.

• Manage team capacity and assign testing tasks according to business priorities, release timelines, complexity, and risk factors.

• Coordinate testing coverage for planned production releases, including necessary night or early-morning testing sessions.

• Define and uphold the testing strategy for the Medicaid Clinical platform.

• Conduct functional, regression, integration, configuration, end-to-end, and production validation testing.

• Set standards for test cases, test scenarios, test data, execution processes, and supporting documentation.

• Review business and functional requirements to pinpoint testing necessities, risks, and deficiencies.

• Create and sustain automated test suites while identifying opportunities for further automation.

• Assess test results, defects, and risks to offer recommendations for release readiness.

• Lead defect triage efforts and establish guidelines for documenting, prioritizing, retesting, and resolving defects.

• Collaborate with Product, Business Systems Analysis, developers, vendors, and clinical stakeholders to address and resolve quality concerns.

• Evaluate new testing requests, including their scope, priorities, dependencies, and resource requirements.

• Communicate testing progress, quality risks, unresolved defects, and release readiness to stakeholders and leadership.

• Track test coverage, execution progress, defect trends, and the effectiveness of automation.

• Analyze recurring defects and testing deficiencies to identify process and quality enhancement opportunities.

• Develop repeatable testing processes that enhance consistency, efficiency, and scalability.

• Suggest improvements to workflows, configurations, requirements, and testing methodologies.

⛳️ Requirements

• 5+ years of experience in software quality assurance, quality engineering, application testing, or a related technology field.

• 2–3 years of experience in creating, reviewing, executing, and validating test cases and test scenarios.

• Practical experience in developing and maintaining automated test suites.

• Experience in defect identification, documentation, triage, retesting, and resolution.

• Familiarity with working in an Agile delivery environment.

• Experience leading functional, regression, integration, and configuration testing efforts.

• Ability to manage competing priorities, create scalable processes, and apply independent judgment with minimal oversight.

• Willingness to work occasional nights or early mornings to support production releases and testing.

• Home internet service with a minimum of 25 Mbps download and 10 Mbps upload speed.

• A dedicated workspace that is free from interruptions to safeguard member PHI/HIPAA information.

• Preferred: experience in leading a testing or quality engineering team.

• Preferred: background in supporting Medicaid programs or Medicaid clinical operations.

• Preferred: experience with utilization management, care management, or other healthcare clinical workflows.

• Preferred: experience testing vendor SaaS platforms, configurations, releases, and integrations.

• Preferred: familiarity with Azure DevOps, Jira, or similar tools.

• Preferred: experience in developing or enhancing automated regression testing.

• Preferred: experience collaborating with external vendors and internal technology teams to coordinate testing and production releases.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical, dental, and vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.

• Dedicated home workspace arrangement.

• Remote work arrangement with occasional travel to Humana offices for training or meetings.