Senior Project Manager – Data Collection

This is a fully remote position, open to applicants in Spain.

📋 Description

• Support the Senior Manager DC in the development of operational capabilities through the establishment of the DC function, contributing to SOP creation, tool assessment, process design, and testing new collection methods as the function grows.

• Oversee and manage a portfolio of DC projects (onsite, studio, remote) from start to finish; prioritize tasks, set milestones, and coordinate handoffs across different time zones.

• Maintain the DC portfolio tracker and dashboard; conduct regular delivery reviews that include project status, contributor pipeline, and quality outcomes (status, risk, escalations); alert the Senior Manager DC to risks and escalations with clear options and implications.

• Predict and secure contributor capacity across various modalities, locations, and project types for the portfolio; identify capacity risks and conflicts across programs.

• Collaborate with the Quality team on acceptance criteria, QC rubrics, audits, and corrective actions; ensure consistent application of quality standards across all projects and modalities.

• Identify and enhance manual or inefficient steps in DC workflows; take ownership of SOP maintenance; promote the adoption of DC tools throughout the team.

• Manage relationships with DC vendors in accordance with established SLAs and playbooks; assess performance and drive necessary improvements or changes.

• Develop and monitor project and portfolio budgets, expenditures, and margins; manage change orders to safeguard financial outcomes.

• Facilitate root-cause analyses and corrective action plans for risks, issues, and changes; escalate high-impact concerns with options and implications.

• Lead portfolio-level planning and client reviews; communicate results, risks, and next steps clearly; handle escalations and changes in scope.

• Mentor DC PMs (P1-P2) and coordinators on delivery, quality assurance, and DC-specific tools and workflows; assist in onboarding and skill enhancement (formal line management not required).

• Ensure adherence to data handling, consent, PII, and Info Sec policies across all DC workstreams.

• Collect feedback, provide training and coaching, foster team unity, conduct performance evaluations, and support staffing and retention initiatives.

• Collaborate closely with the recruitment team to oversee DC hiring efforts by communicating role requirements, project pipeline, and candidate statuses; review, assess, and select qualified candidates and determine next steps (e.g., assessments, interviews, or further evaluation).

⛳️ Requirements

• 3 - 4 years of experience leading multi-project portfolios or large multi-workstream programs in data collection, content operations, annotation, or related fields.

• Background in contributor capacity planning, vendor management, and quality systems.

• Experience in piloting or scaling process improvements is advantageous.

• Experience in managing or coaching junior team members.

🏝️ Benefits

• Flexible working hours.

• Professional development opportunities.