Senior Project Manager, Client Services – Temporary

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee annual budgets for cases or clients.

• Advise clients on best practices in eDiscovery.

• Determine optimal project paths to lower costs and enhance delivery speed.

• Utilize Lighthouse technologies to enhance client satisfaction.

• Organize, oversee, and manage both internal and external communications for pod members.

• Offer consultation on workflow processes.

• Lead the development of standards.

• Engage in daily support activities related to eDiscovery.

• Address client inquiries and provide guidance on scope, execution, and comprehensive delivery of compliant solutions.

• Mentor and train team members on workflows and eDiscovery best practices.

• Generate client work orders for data processing, review, and production tasks.

• Convey expectations regarding scope and deadlines to both internal and external stakeholders.

⛳️ Requirements

• Bachelor’s degree or equivalent experience; a Master’s or JD is a plus.

• 6+ years of professional experience, including a minimum of 4 years in eDiscovery project management.

• 5+ years of proven experience within a law department, law firm, legal consulting firm, or eDiscovery provider.

• Experience with Relativity is mandatory.

• Strong eDiscovery skills for developing client and project solutions.

• Familiarity with, or the ability to quickly learn, Lighthouse workflows, internal tools, and documentation.

• Capability to work independently as well as collaboratively in a team setting.

• Excellent written and verbal communication abilities.

• Project management expertise to cultivate client relationships and see projects through to completion.

• Ability to adapt and remain flexible in response to a changing workload.

• Proficiency in interpreting both written and verbal instructions.

• Competence in using a computer, communicating via telephone, and reading printed materials.

• Availability for periodic on-call duties and the possibility of working evenings or weekends.

🏝️ Benefits

• Annual bonus or incentive program.

• Medical, dental, and vision coverage.

• 401k with company matching contributions.

• Company-sponsored Life & AD&D insurance.

• Short- and long-term disability benefits.

• Access to telemedicine services.

• Wellness programs.

• Flexible Paid Time Off (PTO) policy.

• Paid volunteer days.

• Optional accident, hospitalization, and critical illness insurance plans.

• Pet insurance options.