Senior Project Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of comprehensive project management, encompassing scope definition, due diligence, planning, execution, and project closeout related to Yardi Voyager, CRM, EHR, P2P, and Maintenance IQ.

• Collaborate with Operations, Property Accounting, and Clinical/CRM teams to pinpoint business requirements and convert them into actionable project plans.

• Coordinate with Yardi, external consultants, and vendors to implement solutions, enhance systems, and customize configurations.

• Oversee project budgets, monitor resource allocation both internally and externally, and provide updates to Finance and senior leadership.

• Facilitate stakeholder meetings, status updates, and communicate risks, dependencies, and mitigation strategies effectively.

• Ensure adherence to internal controls, SOX regulations, and data security standards throughout system implementations.

• Propel change management initiatives including training programs, user communications, and strategies for adoption.

• Supervise system testing, bug tracking, and resolution efforts in collaboration with technical teams.

• Evaluate the ROI of project outcomes using KPIs, dashboards, and user feedback, ensuring projects yield measurable business benefits.

• Advocate for continuous improvement by standardizing processes, optimizing resident and operator experiences, and harmonizing workflows across modules.

• Serve as a trusted advisor and primary coordination point for the VP, WBS Operator Success, assisting in priority setting and management of executive initiatives.

⛳️ Requirements

• A minimum of 8 years of project management or consulting experience in IT, Operations, Finance, or Healthcare sectors.

• Experience in supporting executives or leadership teams in a chief of staff or executive administrative role.

• Demonstrated success in leading cross-functional system implementations, ideally with Yardi or similar healthcare/real estate platforms.

• Proven experience in coordinating vendor resources and managing large-scale projects in SOX-compliant environments.

• Strong preference for candidates with experience in seniors housing, healthcare, or the real estate industry.

• Exceptional project management skills with the capability to oversee portfolios of work across various systems and functions.

• Executive-level organizational and administrative skills, adept at managing priorities, communications, and initiatives for senior leadership.

• Solid understanding of Yardi (Voyager, CRM, EHR, P2P, Maintenance IQ) or comparable enterprise systems.

• Knowledge of accounting principles, clinical workflows, CRM/resident journeys, and maintenance best practices.

• Familiarity with project management methodologies (Agile, Waterfall, hybrid), change management strategies, and process documentation.

• Strong communication and interpersonal skills; ability to foster consensus among diverse teams.

• Excellent analytical and problem-solving abilities with a keen attention to detail.

🏝️ Benefits

• Competitive Base Salary + Annual Bonus

• Generous Paid Time Off and Holidays

• Employee Stock Purchase Program – purchase shares at a 15% discount

• Employer-matching RRSP Program

• Tuition Assistance Program

• Comprehensive and progressive Medical/Dental/Vision options

• Opportunities for Professional Growth