Senior Program Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• The Program Operations Coordinator is a vital member of the Program Support Office (PSO), assisting in the execution, administration, reporting, and compliance tasks related to SOLID's project and contract portfolio.

• This position integrates project coordination, project controls, contract administration support, organizational compliance monitoring, and process enhancement to guarantee effective project delivery and operational excellence.

• Aid in the execution of various software development, engineering, research, and professional services projects to ensure compliance with budget, schedule, scope, and contractual obligations.

• Create, maintain, and revise project schedules, work breakdown structures (WBS), project plans, risk registers, action item logs, and status reports.

• Coordinate project activities among cross-functional teams, resource managers, subcontractors, and external stakeholders.

• Assist with project startup and onboarding tasks, including kickoff coordination, documentation of roles and responsibilities, setup of project repositories, and initialization of project tracking systems.

• Organize, facilitate, and document project meetings, such as status reviews, planning sessions, and customer interactions.

• Support customer communications, manage action item tracking, and follow up on meetings to ensure prompt resolution of project and contract-related issues.

• Monitor project milestones, performance metrics, deliverables, and contractual commitments.

⛳️ Requirements

• Project Management Professional (PMP) certification is preferred.

• A minimum of five (5) years of experience in project management support, program operations, project controls, contract administration, or PMO functions.

• Strong knowledge of government contracting terminology and concepts, including CLINs, labor categories, task orders, funding tracking, travel costs, and Other Direct Costs (ODCs).

• Proven experience in supporting project controls, resource tracking, financial oversight, and performance reporting.

• Ability to proactively identify issues, propose solutions, and independently drive actions to completion.

• Advanced proficiency in Microsoft 365 tools, including SharePoint, SharePoint Lists, Power Automate workflows, Excel, Teams, and PowerPoint.

• Experience in developing and maintaining dashboards, trackers, workflows, and process documentation.

• Exceptional organizational skills with a keen attention to detail and follow-through.

• Self-motivated individual capable of independently prioritizing work and managing multiple competing tasks.

• Outstanding written and verbal communication abilities.

• Capacity to compile, analyze, and present project and operational data to leadership and clients.

• Strong analytical and problem-solving capabilities.

• Proven ability to collaborate effectively with all levels of staff, management, customers, and subcontractors.

• Experience in supporting compliance, auditing, quality management, or process improvement initiatives is preferred.

• Familiarity with Agile project management methodologies and related tools.

• Ability to handle sensitive and confidential information with discretion.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Opportunities for professional development and training.

• Flexible work schedule and remote working options.