Senior Program Manager, Strategy and Growth

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Act as the primary program and execution partner for the Chief Strategy Officer on a daily basis.

• Transform strategic priorities into practical plans, milestones, responsibilities, and success metrics.

• Oversee a portfolio of Strategy & Growth initiatives while maintaining a cohesive roadmap.

• Identify crucial decisions, dependencies, risks, and resource requirements.

• Program-manage the design, launch, adoption, and enhancement of the company's CRM system.

• Coordinate CRM requirements, workflows, data standards, testing, training, communications, reporting, and adoption processes.

• Assist in the development and launch of the Client Insights and Feedback Program.

• Convert client feedback into themes, recommendations, and assigned actions.

• Create a market research capability for business development.

• Prepare market assessments, client profiles, competitive intelligence reports, opportunity briefs, and executive presentations.

• Establish dashboards and reporting processes to evaluate participation, adoption, progress, outcomes, and ROI.

• Plan and facilitate working sessions, leadership discussions, and program meetings.

• Record decisions and ensure that commitments are fulfilled.

• Develop program communications, tools, guidance, and training resources.

• Manage external vendors and consultants as necessary.

• Lead additional strategic projects and special initiatives as directed by the Chief Strategy Officer.

⛳️ Requirements

• Bachelor's degree in business, marketing, communications, environmental studies, or a related discipline.

• Minimum of 10 years of progressively responsible experience in strategy, business development, marketing, program management, or related fields.

• Preferred experience within an architecture, engineering, environmental, construction, design, or other professional-services organization.

• Proven track record in developing and launching a CRM or other company-wide business systems, including process design, stakeholder coordination, training, and adoption.

• Experience in developing client journeys, client relationship programs, or other client-focused growth initiatives.

• Demonstrated ability to design and implement cross-functional programs from initial concept through to sustained operation.

• Strong project and program management capabilities, including the ability to manage multiple initiatives, stakeholders, deadlines, and dependencies simultaneously.

• Experience in establishing and monitoring business development, marketing, client, or program performance indicators.

• Excellent research and analytical skills.

• Outstanding written, verbal, presentation, facilitation, and executive communication abilities.

• Experience in developing and delivering training, communications, and change-management initiatives.

• Capacity to build consensus, influence decisions, and hold workstreams accountable without direct reporting authority.

• Sound judgment, discretion, initiative, and the ability to thrive in a fast-paced environment with shifting priorities.

• Employment is contingent upon satisfactory results from a comprehensive background check.

🏝️ Benefits

• Annual bonus.

• Billable Time Bonus.

• Spot Bonus.

• Milestone Anniversary Bonus.

• Bonus for receiving Professional License/Certification.

• Peer-reviewed Publication Bonus.

• Employee Referral Bonus.

• Medical, dental, and vision insurance.

• Basic life and AD&D insurance.

• 7 paid company holidays annually.

• 2 floating holidays annually.

• Accrued paid vacation based on length of service.

• 80 hours of sick and safe time annually.

• 401k plan with an employer match.