Senior Program Manager, Growth Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the coordination of critical self-serve growth initiatives that encompass onboarding, activation, lifecycle management, monetization, and pricing, ensuring cross-functional teams remain aligned and accountable.

• Create and sustain detailed execution plans that outline timelines, responsible parties, and interdependencies among Marketing, Product, Engineering, and GTM teams.

• Collect insights from each team's planning activities, synthesize the information, and collaborate with leadership to guide quarterly prioritization efforts.

• Design reporting frameworks and dashboards that provide leadership with ongoing visibility into progress towards self-serve OKRs and program throughput.

• Proactively identify obstacles, risks, and gaps early on, facilitating resolutions and escalating issues as necessary.

• Assist the team in scaling its operational practices as the scope and complexity of our self-serve efforts expand.

⛳️ Requirements

• A minimum of 8 years of experience in program management, strategic operations, product operations, or a cross-functional operations role, preferably within a B2B SaaS environment.

• Proven track record of leading complex, multi-team programs from inception to completion, with clear examples of fostering alignment among Product, Engineering, and Marketing teams.

• Strong influencing skills, adept at fostering accountability among senior stakeholders without direct authority.

• Capacity to communicate effectively at two levels: providing concise summaries for leadership and engaging in detailed coordination with execution teams.

• Experience working in a remote-first, asynchronous setting, demonstrating the ability to build relationships and achieve results without physical presence.

• Comfort with ambiguity, demonstrating an ability to create structure rather than waiting for it to be established.

• Familiarity with Product-Led Growth (PLG), self-serve growth strategies, or key metrics pertinent to B2B SaaS is highly advantageous.

🏝️ Benefits

• Comprehensive coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.

• 16 weeks of paid parental leave.

• Unlimited Paid Time Off (PTO).

• Stipends for remote work and wellness expenses.

• A dedicated budget for professional development opportunities.