Senior Program Coordinator

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Facilitate the effective implementation of the USAF Mission Delivery as a Service program.

• Oversee daily workforce operations, employee preparedness, and administrative functions.

• Act as an operational partner to program leadership.

• Ensure that personnel are onboarded, informed, supported, and equipped to fulfill customer needs.

• Maintain precise workforce data.

• Monitor personnel activities and operational requirements.

• Assist with regular reporting and communication efforts.

• Collaborate with internal functional teams and stakeholders to address and resolve issues.

• Modify systems and processes to address challenges and enhance program efficiency.

• Offer guidance, coaching, and training to fellow contributors.

• Promote ongoing process enhancements to improve program visibility, consistency, and employee experience.

⛳️ Requirements

• Generally possesses a university degree (BA/BS) or equivalent experience.

• At least 3 years of relevant prior experience.

• Excellent organizational, communication, customer service, and problem-solving abilities.

• Capability to manage sensitive information, multiple priorities, and regular reporting obligations.

• Proficient in the Microsoft Office Suite.

• Experience with Google Workspace and automation tools, Slack, Unanet, Greenhouse, or similar platforms is preferred.

• Previous experience at the DoW level overseeing CAC and administrative processes is preferred.

🏝️ Benefits

• Performance-based bonuses.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• 401(k) plan with company match.

• Generous paid time off.

• Paid holidays.

• Flexible work arrangements where feasible.

• Income protection benefits.

• Resources for professional growth.