Senior Product Strategy Advisor – Identity Strategy & Innovation

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide guidance to senior leadership regarding identity platform strategy and modernization priorities.

• Formulate and suggest the identity roadmap and capability prioritization encompassing authentication, access, registration, identity verification, trusted devices, fraud management, and delegation.

• Develop funding proposals, prioritization suggestions, and executive reporting for enterprise investment decisions.

• Assess platform shortcomings, technology trends, and emerging threats.

• Promote modern authentication and trusted access, including passkeys, adaptive MFA, alternative MFA, and streamlined account recovery processes.

• Shape strategies for fraud prevention and identity verification.

• Collaborate with Personalization, Customer 360/profile, analytics, and enablement teams to enhance the reusability of identity signals.

• Work alongside architecture, engineering, security, and digital product teams to create scalable, resilient solutions and modernize federation, SSO, and access governance.

• Devise strategy recommendations for AI-agent access, agent identity, human-to-agent delegation, credentialing, and human approval workflows.

• Define reusable digital delegation and caregiver services for proxy, authorized representatives, minor age-out, and family access scenarios.

• Oversee pilots, value-proposition development, and success metrics for future-state care, pharmacy, and agentic engagement.

• Lead prominent cross-functional identity initiatives.

• Influence stakeholders to foster alignment, prioritization, and adoption.

• Act as an identity subject matter expert and trusted advisor.

• Convert complex business, security, and technical requirements into product strategies, roadmap suggestions, and executive narratives.

• Inform enterprise investment and governance decisions along with adoption strategies.

• Contribute to enhancements in login success, reduced support demand, lower authentication costs, diminished fraud risk, accelerated onboarding, and broader adoption of reusable identity services.

⛳️ Requirements

• A minimum of 7 years of experience in Product Strategy/Management, Identity & Access Management, digital platforms, security technology, or related areas.

• Proven history of developing enterprise product strategies, roadmaps, investment narratives, and executive recommendations.

• Practical knowledge of registration, login, MFA, passkeys, account recovery, verification, fraud controls, federation, SSO, and delegated access.

• Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders in a highly matrixed organization without direct authority.

• Capacity to translate business, security, and technical needs into measurable results.

• Experience in healthcare, pharmacy, benefits, or regulated environments where identity, consent, privacy, and access governance are essential.

• Familiarity with modern federation, OAuth/OIDC, SAML, token security, identity orchestration, adaptive authentication, or passwordless/passkey capabilities.

• Knowledge of AI-agent governance, delegated authority, lifecycle/traceability concepts, and caregiver/proxy/authorized-representative access models.

• Experience collaborating with personalization, customer-data, or content platforms to create reusable, shared-service capabilities.

• For remote work, cable broadband or fiber optic internet service with a minimum of 10Mbps download/5Mbps upload is required.

🏝️ Benefits

• Eligibility for an annual bonus plan.

• Medical insurance coverage.

• Vision insurance coverage.

• Dental insurance coverage.

• Access to well-being and behavioral health programs.

• 401(k) retirement plan.

• Company-paid life insurance.

• Tuition reimbursement program.

• At least 18 days of paid time off each year.

• Paid holidays.

• Leaves of absence available.

• For remote work, cable broadband or fiber optic internet service with a minimum of 10Mbps download/5Mbps upload is required.