Senior Product Manager – Senior Living

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take charge of product strategy, roadmap, and implementation for specific Senior Living products.

• Become the authority on the products assigned, focusing on their functionality and the value they provide to customers and users.

• Act as the customer's representative for a scrum team that includes engineering and UX professionals.

• Collaborate with engineering leads to oversee product delivery ceremonies.

• Maintain a prioritized backlog while composing user stories, acceptance criteria, and necessary supporting documentation.

• Work in partnership with design, engineering, customer success, and clinical stakeholders.

• Identify, communicate, and coordinate risk management efforts.

• Oversee products throughout the entire development lifecycle, from discovery and strategy to delivery and iteration.

• Utilize both qualitative and quantitative methods to grasp customer and user needs, as well as their pain points.

• Prioritize product investments and trade-offs through data-driven analysis, quantifying return on investment.

• Collaborate with UX, Engineering, Technical Writers, and product managers through agile processes and Design Thinking methodologies.

• Coordinate with commercialization, sales, marketing, professional services, customer success, and other departments for product launches and releases.

• Understand the wider product portfolio and the interconnections between solutions.

• Participate in industry events and lead customer and partner engagements as a product expert.

• Keep abreast of the competitive landscape.

• Inspire, energize, and motivate cross-functional teams.

• Manage key workflows that influence data flow, decision-making, and care delivery across the platform.

⛳️ Requirements

• Bachelor’s Degree in business, computer science, or computer engineering.

• Over 5 years of experience in Software Product Management.

• Experience in healthcare technology is advantageous.

• Familiarity with Cloud environments, specifically Azure hosted environments.

• Proven success in managing products and driving innovation.

• Excellent written and verbal communication skills with both internal and external stakeholders.

• Strong understanding of Agile methodologies.

• Experience in managing SaaS products.

• Willingness to travel to and from the Mississauga and/or Salt Lake City office for essential in-office events when working remotely.

• For hybrid roles, must be able to reside within a commutable distance to the designated office/location.

🏝️ Benefits

• Benefits begin on Day 1.

• Retirement Plan Matching (RRSP & 401K).

• Flexible Paid Time Off.

• Lifestyle/Wellness Spending Account.

• Parental & Caregiver Leaves.

• Support for Fertility & Adoption.

• Continuous Development Support Program.

• Employee Assistance Program.

• Learning Programs & Resources.

• Employee Recognition Programs.

• Bonus opportunities.

• In-office events, including onboarding, team gatherings, and semi-annual and annual meetings for remote roles.