Senior Product Manager, Salesforce Platform

This is a fully remote position, open to applicants in Canada.

📋 Description

• Establish and lead the long-term product strategy for DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps at Veeva.

• Discover potential opportunities within the Salesforce ecosystem and innovate new categories or seize market share.

• Convert Salesforce platform insights into enterprise-level product features.

• Foresee the trajectory of Salesforce products and leverage platform changes.

• Spearhead AI-enhanced DevOps functionalities utilizing Agentforce.

• Determine the extensibility for customized AI-driven workflows within the trust parameters of Salesforce.

• Innovate agent-aware governance for self-operating systems and AI agents.

• Collaborate with Fortune 500 clients and prospects to identify challenges related to Salesforce development, security, compliance, and data management.

• Transform enterprise needs into viable product solutions.

• Team up with Sales and Customer Success to shape deal strategies, conduct strategic demonstrations, and perform competitive assessments.

• Draft product specifications, user stories, and acceptance criteria.

• Collaborate with engineering teams on timelines, sprint scheduling, backlog prioritization, and release management.

• Establish and monitor product KPIs, including adoption, activation, expansion, NPS, and competitive win rates.

• Conduct customer interviews, perform competitive analyses, and refresh product roadmaps.

• Deliver significant product launches and create feedback channels across Sales, Customer Success, and Engineering.

• Define the next generation of AI capabilities and corresponding execution strategies.

• Enhance competitive win rates, introduce new revenue-generating functionalities, and establish thought leadership in AI-driven Salesforce DevOps.

⛳️ Requirements

• Minimum of 7 years of product management experience in B2B SaaS.

• At least 3 years dedicated to the Salesforce ecosystem or related platforms.

• In-depth technical knowledge of Salesforce's metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.

• Proven success in delivering products that are both adopted and financially supported by Fortune 500 companies and enterprises in regulated sectors.

• Strong preference for experience with DevOps, CI/CD, release management, or security/compliance tools.

• Familiarity with competitors such as Copado, Gearset, AutoRABIT, Salto, and Salesforce DX.

• A solid understanding of AI/ML, particularly regarding Salesforce Agentforce, Einstein, and Data Cloud.

• Practical experience in writing PRDs, engaging with customers, evaluating wireframes, and partaking in sprint reviews.

• Outstanding communication abilities for presentations to C-suite executives and technical documentation.

• A strong intellectual curiosity and a proactive mindset.

• Experience in creating products within the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native organization.

• Background in the intersection of DevOps and security/compliance within regulated industries.

• Experience leading product-led growth strategies for enterprise products.

• Capability to articulate a three-year vision for autonomous agents in Salesforce DevOps.

• Proven ability to compete against well-funded rivals and achieve success through product excellence.

🏝️ Benefits

• Competitive base salary plus performance-based bonus.

• Equity participation opportunities.

• Comprehensive benefits package (health, dental, vision, 401k).

• Hybrid work flexibility (San Ramon, CA HQ) or remote options for exceptional candidates.

• Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and client interactions.

• Fully remote work option available in locations outside of San Ramon, CA.