Senior Product Manager, Provider UM

This is a fully remote position, open to applicants in Washington.

📋 Description

• Formulate and implement product strategy and roadmaps that align with organizational objectives and customer requirements.

• Guide cross-functional teams (engineering, UX, clinical, marketing) throughout the product lifecycle, overseeing the execution of features via Product Owners.

• Perform market research, engage in user interviews, and conduct competitive analysis to support informed product decisions.

• Monitor and report on product performance, utilizing data to drive ongoing enhancements.

• Spearhead go-to-market strategy, which includes defining offerings, packaging, and pricing models to foster growth.

• Assess the market potential for new offerings, devise monetization strategies, and analyze financial implications.

• Collaborate with marketing, sales, and partner teams to gain insights into emerging market segments.

• Develop compelling business cases and market entry strategies to substantiate product investment choices.

• Contribute to product client proposals.

• Work directly with clients and strategic accounts to create solutions, collect feedback, and validate product-market alignment.

• Represent the customer’s voice throughout the product lifecycle—championing usability, value realization, and satisfaction.

• Lead client-facing presentations and product briefings to enhance adoption and engagement.

• Partner with Customer Success and Account Management to pinpoint upsell and cross-sell opportunities.

⛳️ Requirements

• A minimum of 4 years of experience in product management and over 10 years of professional experience, preferably within healthcare technology or health information services.

• Demonstrated ability to define and deliver impactful products in an agile setting.

• Experience collaborating with finance and strategy teams on investment proposals and revenue models.

• A customer-centric mindset combined with strong analytical, problem-solving, and decision-making capabilities.

• Robust business acumen related to the spectrum of go-to-market activities in product management and/or product marketing.

• A proven history of launching B2B or enterprise products from initial concept to market commercialization.

• Exceptional communication, storytelling, and stakeholder management skills.

• In-depth understanding of utilization management workflows, medical necessity criteria, health system operations, and clinical decision-making processes.

• AI Fluency: demonstrated capability to utilize AI tools to enhance product workflows, familiarity with AI architectures (LLMs, RAG, agents), and proven ability to translate technical AI functionalities into customer value.

🏝️ Benefits

• Remote work options.

• Comprehensive medical, dental, vision, life, and disability insurance.

• 401K retirement plan; flexible spending and health savings accounts.

• 15 days of paid time off, plus additional front-loaded personal days.

• 14 company-recognized holidays along with paid volunteer days.

• Up to 8 weeks of paid parental leave and 10 weeks of paid bonding leave.

• LGBTQ+ Health Services.

• Pet insurance.