Senior Product Manager, Payments Gateway

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the gateway strategy and roadmap encompassing card, bank, and alternative payment methods.

• Enhance authorization and payment success rates, as well as improve decline and retry performance, uptime, latency, and processing costs.

• Define gateways, including APIs, SDKs, hosted payment pages, webhooks, and merchant/MID configurations.

• Lead the evaluation, certification, and launch of integrations with processors, acquirers, and networks.

• Convert network specifications and mandates into actionable requirements, ensuring compliance with card brand regulations, PCI DSS, and regional laws.

• Manage the transaction lifecycle from authorization through to capture, refunds, voids, disputes, chargebacks, settlement, ledger handoff, and reconciliation.

• Guide engineering teams and oversee execution within pods, including requirements gathering, architecture, reliability, platform design, SDLC, and delivery.

• Utilize ML and agentic methodologies to optimize retries, analyze declines, detect anomalies, triage incidents, and support partner integrations.

• Act as the in-house expert on gateway architecture, payment processing, and network regulations.

• Provide education to product and engineering teams, brief executives, and represent the platform externally with partners and customers.

⛳️ Requirements

• A minimum of 6 years of experience in payments or fintech product management.

• At least 3 years of direct experience managing a payment gateway, processing, orchestration, or PSP platform end to end.

• Experience in building or significantly scaling a gateway and successfully launching gateway capabilities into production.

• Extensive knowledge of authorization flows, ISO 8583, tokenization, capture and settlement, chargebacks, interchange, and failover processes.

• Demonstrated improvement in authorization rates, processing costs, uptime, or latency metrics.

• Experience in North American and international markets, including multi-currency processing and local payment methods.

• Familiarity with PCI DSS, PSD2/SCA, card brand rules, and local regulations.

• Proven ability to lead engineering teams or squads through successful execution.

• Practical experience applying LLMs, ML, or agentic systems to payment workflows.

• Entrepreneurial mindset, action-oriented, comfortable navigating ambiguity, and motivated by new initiatives.

🏝️ Benefits

• Equal opportunity employer.

• Remote work arrangement.