Senior Product Manager, Payments

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take charge of the long-term strategy and roadmap for embedded payments.

• Prioritize initiatives based on customer demands, revenue implications, risks, and partner capabilities.

• Collaborate with engineering teams from the discovery phase through to delivery.

• Author clear specifications, respond to inquiries in real time, and guide decision-making during tradeoffs.

• Maintain relationships with payment processors and partners.

• Lead evaluations of partners, plan integrations, and oversee the launch of new integrations.

• Design workflows for merchant onboarding, underwriting, KYC, and account management.

• Collaborate with finance and leadership on pricing strategies, fee structures, and revenue models.

• Monitor payments volume, adoption rates, and profit margins.

• Ensure adherence to PCI DSS, AML/KYC, card network standards, and partner obligations.

• Specify requirements for deposits, settlements, refunds, chargebacks, and reporting.

• Utilize AI tools for conducting customer and market research, data analysis, and documentation of requirements.

• Empower sales, support, and implementation teams to effectively sell, launch, and support payment products.

• Share your expertise in payments and mentor junior product managers.

⛳️ Requirements

• A minimum of 6 years' experience in product management, with at least 3 years focused on payments or fintech products.

• Experience in B2B SaaS and vertical software solutions.

• Practical experience with embedded payments, payment facilitation (PayFac), or merchant services.

• Strong knowledge of card and ACH payments, encompassing authorization, settlement, interchange, and chargebacks.

• Familiarity with PCI DSS, AML/KYC, and card network regulations.

• Proven experience managing third-party partners throughout evaluation, integration, and launch processes.

• Comfortable working with APIs and collaborating closely with engineers on technical specifications.

• Daily practical application of AI tools within product management workflows.

• Strong analytical capabilities and familiarity with financial metrics such as volume, take rate, and profit margin.

• Exceptional written and verbal communication skills, with the ability to simplify complex payments topics.

• Excellent organizational skills and meticulous attention to detail.

• Experience in the healthcare sector is an advantage.

• Willingness to travel up to 20% of the time.

🏝️ Benefits

• Competitive salary along with a comprehensive benefits package.

• Full coverage of medical, dental, and vision insurance premiums for the employee.

• 401K plan with competitive company matching.

• Personal time off, sick leave, and holidays provided.

• Company-supplied laptop and other necessary computer equipment.