Senior Product Manager - New Product, Global Legal Tech SaaS

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee assigned products and manage aspects such as product planning, requirements, new features, functionality, and integrations.

• Provide distinctive value-driven products utilizing customer insights.

• Establish product vision and strategy, implement product governance, and facilitate communication with senior stakeholders.

• Develop and launch SaaS B2B products tailored for enterprise clients and various user personas.

• Innovate and introduce AI-enhanced features and products from initial concept to market launch.

• Direct the strategic product direction informed by commercial insights and rationale.

• Coordinate feature launches, encompassing testing, documentation, training, customer communication, and measures of adoption.

• Generate, organize, and prioritize feature suggestions while maintaining the product roadmap.

• Design product enhancements and convey designs through diagrams and product artifacts.

• Create opportunity briefs, prioritized roadmaps, product specifications, user stories, wireframes, and customer-facing documentation.

• Inspire, lead, and develop members of the engineering and design teams.

• Function within a collaborative, matrixed global organization.

• Stay abreast of industry trends, complementary products, partners, and innovative technologies.

• Contribute to overarching company product planning and strategic roadmap development.

• Conduct data collection, competitive assessments, customer evaluations, and market sizing through product research.

• Cultivate relationships with both internal and external stakeholders.

• Engage in customer, partner, and internal meetings.

• Facilitate customer discovery sessions, beta programs, and user research with legal professionals.

• Represent Actionstep at webinars and industry conferences while translating feedback into product enhancements.

• Pursue professional growth and thought leadership.

• Contribute to process improvements, departmental culture, knowledge sharing, and health and safety initiatives.

• Undertake other reasonable responsibilities as required.

⛳️ Requirements

• 5+ years of experience in SaaS product management focused on enterprise products.

• Demonstrated success in launching products to market and delivering features aligned with company objectives and strategies.

• Proven capability to introduce AI-powered products to market and comprehend defensible AI functionalities.

• Proficiency in agile product development practices.

• Familiarity with Azure DevOps, Notion, Pendo, and Miro.

• Strong grasp of user-centered design principles and experience collaborating with design and UX teams.

• A solid track record of successful product launches within defined timelines.

• Ability to practically address business and technical challenges.

• Strong project management capabilities and competence in handling multiple workstreams.

• Understanding of product lifecycle management, user experience design, and market analytics.

• Experience with product roadmaps, stakeholder collaboration, cross-functional leadership, and data-driven decision-making.

• Proficient in creating, prioritizing, and recommending epics and features.

• Capacity to work remotely; travel is necessary for team engagement and cross-functional meetings.

• Basic knowledge of application performance and analytics.

• Experience in researching, defining, and documenting market, product, and platform requirements.

• Strong awareness of customer needs, challenges, and comparable technologies.

• Ability to monitor project progress and initiatives against the roadmap.

• Exposure to the legal industry is advantageous.

• Successful completion of a Suitable Criminal Record Check.

• Capability to work autonomously as well as within cross-functional teams.

• Ability to effectively manage multiple work streams.

• Strong time management, communication, interpersonal, teamwork, and collaboration skills.

• Ability to build trust, negotiate, and influence senior cross-functional stakeholders without direct authority.

• Exceptional written and verbal communication abilities.

🏝️ Benefits

• Medical, dental, and vision coverage.

• RRSB with company matching.

• Flexible working arrangements and paid time off.

• Enjoy your birthday off.

• Regular team-building activities.

• Excellent training and development opportunities.

• Accommodations available upon request throughout the recruitment process.