Senior Product Manager, NetSuite/Coupa Procure-to-Pay

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership and oversee the complete Procure-to-Pay product lifecycle within Coupa and NetSuite, focusing on roadmap development, enhancements, and ongoing improvements.

• Act as the main subject matter expert for sourcing, requisitioning, purchase orders, vendor onboarding, invoicing, and accounts payable processes.

• Define, document, and streamline Procure-to-Pay business processes.

• Collaborate with Procurement and Finance teams to enhance purchasing and invoice processing, aiming to minimize manual efforts, reduce maverick spending, and shorten payment cycles.

• Maintain a rolling four-quarter roadmap of business capabilities.

• Align priorities across Coupa Sourcing, Procurement, Invoicing, and NetSuite ERP systems.

• Engage with business leaders, systems owners, decision-makers, and end-users to establish requirements and system objectives.

• Facilitate discovery sessions, evaluate business impacts, and gather detailed requirements.

• Oversee project and enhancement prioritization, deliverables, and timelines.

• Lead and support Coupa and NetSuite ERP projects linked to Procure-to-Pay and vendor management.

• Create functional and high-level technical design documents and specifications for the IT offshore delivery team.

• Collaborate with offshore Coupa/NetSuite development teams during sprint delivery cycles.

• Implement new and refine existing business processes in line with industry best practices.

• Coordinate with cross-functional IT teams regarding downstream impacts and integrations with banking/payment systems.

• Assist in User Acceptance Testing and ensure timely delivery of enhancements.

• Document process flows and requirements in alignment with agile sprints.

• Establish scalable processes for the technology organization.

• Provide training for end-users on Coupa and NetSuite Procure-to-Pay functionalities.

⛳️ Requirements

• Over 10 years of IT experience covering the entire software development lifecycle: analysis, design, development, testing, implementation, and documentation.

• More than 5 years of direct experience with NetSuite ERP, encompassing configuration, administration, and process design.

• At least 3 years of hands-on experience with Coupa, particularly in the Sourcing, Procurement, and Invoicing modules.

• Proven track record of delivering Procure-to-Pay solutions in intricate, multi-entity, or multi-vendor environments.

• Strong understanding of downstream financial processes, including accounts payable, three-way matching, and vendor payment processing.

• In-depth knowledge of Procure-to-Pay principles: approval workflows, purchase order matching, invoice exception handling, and vendor lifecycle management.

• Exceptional leadership and project delivery capabilities, with a history of managing cross-functional initiatives successfully.

• Strong communication skills to effectively engage with both technical teams and non-technical business stakeholders.

• Ability to prioritize and execute tasks in a high-pressure, fast-paced environment while maintaining attention to detail.

• Flexibility and willingness to learn new technologies and adapt to evolving business needs.

• A bachelor's degree (4-year) in a technical or business discipline is required.

• NetSuite and/or Coupa certifications are highly preferred.

🏝️ Benefits

• Equal Employment Opportunity Employer

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