Senior Product Manager – Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product vision and roadmap for Chainguard's Console and public Directory experiences.

• Recognize opportunities to streamline workflows, link products, and develop a unified experience as the portfolio expands.

• Establish how new users find, assess, and initiate their journey with Chainguard.

• Minimize onboarding friction and enhance time-to-value, assisting users in understanding subsequent steps.

• Collaborate with GTM, Growth, Design, and Engineering to foster self-service adoption, engagement, and conversion.

• Gain a comprehensive understanding of user journeys and enhance key moments that influence activation, retention, and expansion.

• Shape customer experiences for managing subscriptions, plans, access, and cross-product functionalities.

• Ensure consistency across products and create scalable shared workflows and patterns.

• Work alongside Engineering, Design, GTM, and Product leaders to translate customer and business needs into a focused roadmap.

• Facilitate alignment, clarify ambiguous challenges, and balance immediate growth opportunities with long-term platform investments.

⛳️ Requirements

• Over 5 years of experience in Product Management, preferably with developer-facing, SaaS, platform, or enterprise products.

• Proven experience managing user-facing product experiences from strategy to launch and iteration.

• Demonstrated success in enhancing onboarding, activation, engagement, conversion, or other product-growth metrics.

• Strong product intuition regarding UX and customer journeys, with a capacity for deep collaboration with Design.

• Experience in developing cross-product or platform experiences catering to multiple customer segments or product lines.

• Proficient in implementing and constructing user telemetry systems and patterns.

• Comfortable utilizing data, customer research, and experimentation to identify friction and prioritize enhancements.

• Strong cross-functional leadership abilities to align Engineering, Design, GTM, and other stakeholders around a unified roadmap.

• Capable of operating amid ambiguity and translating broad growth objectives into precise product priorities.

• Familiarity with developer tools, infrastructure, security, or highly technical products is a plus.

• Experience in developing product-led or developer-led growth initiatives is advantageous.

• Familiarity with subscription management, billing, entitlements, or self-service purchasing experiences is a plus.

• Experience with B2B products catering to individual developers and large enterprise clients is an advantage.

• Background in creating shared design patterns or platform capabilities across a multi-product portfolio is beneficial.

• Experience collaborating with Sales, Marketing, Growth, or Customer Success on adoption and expansion initiatives is a bonus.

🏝️ Benefits

• Flexible & Remote-First Culture: Enjoy remote work with opportunities for team meetups, bi-annual destination summits, and a monthly stipend for coworking spaces, phone, and internet costs.

• Receive stock options upon hiring and promotions.

• Participate in secondary offerings with 10 years to exercise options.

• 100% coverage of health, vision, and dental insurance premiums for you and your dependents.

• Flexible time off policy.

• 18 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.

• Opportunities for team meetups and bi-annual destination summits.