Senior Product Manager – Digital Health AI

This is a fully remote position, open to applicants in Connecticut, +7 more locations.

📋 Description

• Take ownership of the product vision, strategy, and roadmap for AI-driven health assistant solutions within Health100.

• Recognize opportunities to utilize AI, personalization, and intelligence in relation to connected health data.

• Convert customer requirements, healthcare journeys, longitudinal health records, clinical context, and ecosystem data into product specifications, user experiences, and measurable results.

• Collaborate with engineering, design, data science, clinical, legal, compliance, privacy, security, and business teams to establish, test, and deliver secure AI-enabled functionalities.

• Spearhead discovery and experimentation initiatives for health record summarization, lab and diagnosis clarification, trend analysis, medication comprehension, symptom triage, prescription guidance, pre-appointment preparation, next-best actions, coaching, and care navigation.

• Establish success metrics for customer outcomes, engagement, product performance, quality, safety, trust, and business value.

• Leverage data and feedback to learn and iterate.

• Manage the balance between customer impact, clinical safety, responsible AI, business priorities, technical feasibility, and speed to market in product prioritization.

• Persuade partners and senior leaders regarding product direction, trade-offs, ecosystem integrations, technology selections, and build-versus-buy evaluations.

• Articulate product strategy, roadmap, customer impact, risk mitigation, AI trade-offs, and measurable progress in executive environments.

⛳️ Requirements

• Over 7 years of product management experience in a digital setting, leading cross-functional collaboration among product, engineering, design, and data-centric teams.

• 1-2 years of experience delivering user-facing AI-enabled/LLM products in the healthcare industry in a product capacity.

• More than 7 years of experience in defining success metrics and utilizing data, experimentation, and customer feedback to guide product direction.

• Over 7 years of experience in healthcare, digital health, clinical workflows, health data, interoperability, pharmacy, benefits, care navigation, or consumer health engagement.

• More than 7 years of stakeholder management experience with strong influencing capabilities.

• Over 7 years of experience translating complex technical, data, clinical, or operational concepts into product decisions, user experiences, and executive narratives.

• More than 7 years of experience effectively communicating with senior leadership.

• Availability to work during east coast business hours.

• Willingness to travel up to 10% annually.

• Bachelor’s degree or equivalent professional experience.

• Knowledge of responsible AI principles, including quality, safety, explainability, transparency, privacy, security, and user trust.

• Experience with platforms or ecosystems that aggregate data from multiple sources, connections, or partners.

• Experience in creating products that assist users in interpreting complex information, preparing for care interactions, understanding next steps, or navigating multi-step journeys.

• Strong organizational skills and attention to detail.

• Demonstrated ownership and accountability.

• A proactive approach and entrepreneurial mindset.

• Strong persuasion skills, supported by clear, data-driven reasoning.

• A passion for crafting transformative user experiences grounded in direct customer engagement.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources to support physical, emotional, and financial well-being.