Senior Product Manager – Custom Objects, CRM Data Platform

This is a fully remote position, open to applicants in India.

📋 Description

• Establish the product strategy and roadmap for Custom Objects alongside the development of HighLevel's CRM data model.

• Develop scalable functionalities for generating custom entities, fields, records, relationships, associations, and permissions.

• Collaborate closely with Engineering and Architecture on data models, schemas, APIs, scalability, data integrity, performance, and platform extensibility.

• Position Custom Objects as a primary feature within Workflows, Reporting, Contacts, Companies, Opportunities, Forms, Integrations, AI, and other HighLevel products.

• Enhance API, webhook, import/export, and synchronization functionalities to ensure dependable integration with external systems.

• Convert intricate customer requirements into reusable platform components instead of one-off solutions.

• Lead the product lifecycle from customer discovery and technical design to delivery, adoption, and iteration.

• Define and take ownership of success metrics pertaining to adoption, usage, API consumption, platform reliability, and customer outcomes.

• Collaborate closely with engineers, grasp architectural trade-offs, challenge assumptions, and work together to develop scalable solutions.

⛳️ Requirements

• Over 7 years of experience in Product Management, particularly in building platform, CRM, data, developer, infrastructure, or integration products.

• Solid understanding of relational databases, entity-relationship modeling, schemas, metadata, and one-to-one / one-to-many / many-to-many relationships.

• Proficient knowledge of APIs, webhooks, data synchronization, integrations, imports/exports, and data mapping.

• Capacity to evaluate data integrity, scalability, performance, backward compatibility, and system-level trade-offs.

• Demonstrated ability to collaborate deeply with Engineering and Architecture on technically complex products.

• Strong product judgment - capable of simplifying intricate platform capabilities into user-friendly experiences for SMB customers.

• Ability to navigate ambiguous problem areas and align Product, Engineering, Design, Data, and GTM teams towards a clear objective.

• Experience in developing products within CRM platforms, flexible data platforms, API or developer platforms, integration/iPaaS platforms, database, ERP, CDP, data infrastructure, or systems-of-record products is a significant advantage.

• Practical knowledge of SQL, APIs, data modeling, or integration architecture is highly advantageous.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Flexible work hours and remote work options.

• Opportunities for professional development and career advancement.

• Dynamic and inclusive work environment.