Senior Product Manager – Commercial & Contract Management, Construction & Engineering

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Define and articulate the vision and strategy for Commercial & Contract Management within IFS Construction & Engineering.

• Create a unique market position that encompasses contract management, procurement, subcontract management, and commercial controls.

• Convert customer feedback, market trends, industry insights, and competitive intelligence into targeted product investments.

• Own and refine a roadmap that balances innovation, architectural modernization, user adoption, customer retention, and commercial growth.

• Foster alignment among project management, project controls, procurement, finance, project accounting, risk management, and document management.

• Engage directly with construction and engineering clients to comprehend commercial processes, procurement workflows, contractual risks, and operational models.

• Develop trustworthy relationships with customers, partners, and industry experts.

• Validate customer challenges and product opportunities prior to committing to investments.

• Identify lighthouse customers and design partners for discovery, prototyping, validation, and early adoption initiatives.

• Outline product specifications that address customer challenges, business outcomes, user workflows, acceptance criteria, and success measures.

• Lead functional prototyping and validate solutions with real users before development begins.

• Collaborate closely with engineering and design as a part of a high-performing product triad.

• Ensure seamless end-to-end commercial management experiences across contracts, procurement, project execution, change management, cost control, revenue management, and commercial risk.

• Develop investment cases with clear customer, strategic, and financial outcomes.

• Partner with engineering and design teams to transition from validated problems to adopted products.

• Assist in positioning, enablement, launch planning, and customer engagement activities.

• Represent the product area to customers, prospects, partners, analysts, and internal stakeholders.

• Promote adoption from early customers to scalable market presence.

• Assess customer outcomes, adoption rates, retention, revenue impact, and commercial influence.

• Identify AI-driven innovation opportunities in procurement, supplier management, contract administration, obligation management, commercial risk, and contract change management.

• Utilize AI to expedite discovery, research, prototyping, and product definition processes.

• Build reusable product capabilities that support various construction and engineering business models globally.

• Collaborate with construction and engineering organizations across Europe and North America, engaging commercial managers, contract managers, quantity surveyors, project directors, procurement leaders, project controls teams, and finance stakeholders.

⛳️ Requirements

• Extensive product management experience in a software company focused on developing SaaS, ERP, construction management, project management, procurement, or enterprise software solutions.

• Direct responsibility for commercial management, contract management, procurement management, subcontract management, project controls, or similar capabilities within an enterprise software portfolio.

• Strong domain expertise in construction, engineering, EPC, infrastructure, contractors, specialist subcontractors, or project-centric industries.

• Profound understanding of customer and sales contracts, procurement and supplier commitments, subcontract management, change orders and contract variations, commercial obligations and compliance, valuation, payment, retention, claims, cost, revenue, margin, and cash flow impacts.

• Proven ownership of product strategy, roadmap, discovery, delivery, launch, and adoption processes.

• Significant customer-facing experience with both operational users and executive stakeholders.

• Excellent communication, stakeholder management, and prioritization abilities.

• Experience collaborating with global engineering and design teams.

• Proficient in English communication skills.

• Residing in Europe or North America with a willingness to travel as necessary.

• Experience in construction commercial management, quantity surveying, procurement management, contract administration, or project controls is a plus.

• Familiarity with major construction contracting models and commercial delivery frameworks used in Europe or North America is advantageous.

• Experience with construction ERP, project controls, procurement, contract management, or capital project software platforms is preferred.

• Understanding of project accounting, forecasting, cost controls, earned value, applications for payment, supplier payments, and revenue management is desirable.

• Experience in modernizing enterprise software products and introducing AI-enabled capabilities is a bonus.

• Exposure to pricing, monetization, business-case development, or product P&L ownership is beneficial.

• Experience in creating customer design-partner or lighthouse-customer programs is a plus.

• A degree or equivalent experience in construction management, engineering, quantity surveying, business, computer science, or a related field is preferred.

• Final candidates will be required to undergo a background check.

🏝️ Benefits

• Flexible paid time off, including sick days and holidays.

• Medical, dental, and vision insurance coverage.

• RRSP matching contributions.

• Life insurance and disability benefits.

• Tuition assistance programs.

• Opportunities for community involvement and volunteering events.