Senior Product Manager, Collections & Recoveries

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the complete product lifecycle for KOHO's installment lending offerings, from valuations, strategy, and PRDs to STO, launch, and continual enhancement.

• Establish uniform collections and recoveries processes for both revolving and installment credit products, featuring an in-app Collections Hub.

• Develop new lending products from concept to execution, including Hardship and Settlement loans.

• Conduct experiments and evaluate their impact on gross profit generated from credit products.

• Collaborate with Lifecycle, Engineering, Design, and Data Science teams on loan servicing, adjudication models, and decision-making logic.

• Work alongside Credit Strategy, Financial Risk, Finance, Compliance, and Legal teams to fulfill regulatory requirements and maintain a robust P&L.

• Report directly to the Group Product Manager of Credit.

• Influence KOHO's credit product strategy and assist Canadians in borrowing responsibly while maintaining good standing.

⛳️ Requirements

• A minimum of 5 years of experience in product management.

• Direct experience managing consumer lending products, such as overdrafts, lines of credit, personal loans, BNPL, or debt consolidation loans.

• Proficient in data extraction using SQL, dbt, or Redshift.

• Capability to construct business cases focused on unit economics, loss rates, and portfolio performance.

• In-depth knowledge of credit risk and the lending regulatory framework in Canada, including borrowing cost disclosures, FCAC and OSFI expectations, and credit bureau reporting.

• Proven track record of execution in complex, regulated settings.

• Ability to decompose ambiguous issues into actionable plans and deliver timely results with multiple stakeholders.

• Daily utilization of AI tools for analysis, writing, and prototyping.

• Legally authorized to work in Canada.

🏝️ Benefits

• Competitive compensation and equity.

• Generous vacation policy.

• Wellness days.

• Flex Days.

• Holiday closure.

• Remote-first work environment.

• Co-working support.

• Annual all-hands retreat.

• Access to coaching and growth programs.

• Parental top-up and leave policies.

• Comprehensive health benefits.

• Power-up budgets for books, home office setup, phone and internet, AI tools, and professional development.

• Asynchronous collaboration.

• Flexible working hours.

• Work-life integration.