Senior Product Manager, ClinicalAI Real-World Data

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the user-experience backlog and priorities for the user-facing application, which includes case review and editing, document navigation and evidence, work queues, and administrative review.

• Observe end users, assess time usage, validate issues, and enhance efficiency while maintaining accuracy.

• Simplify complex, multi-step review workflows into straightforward, user-friendly interfaces.

• Define, pilot, and implement how new AI functionalities are presented to end users.

• Oversee agentic workflows from the discovery phase through to launch, validation, and iteration.

• Convert stakeholder requirements into phased workflows and identify where AI agents are utilized versus where human intervention is necessary.

• Provide actionable outputs to stakeholder teams, establish success metrics, ensure adoption, and close feedback loops effectively.

• Collaborate with AI scientists and engineers to transition agent prototypes into production settings.

• Manage pilots, rollouts, evaluation of autonomy, and success metrics.

• Handle onboarding for internal teams and vendor partners, including access, roles, training cases, team-lead setup, and support materials.

• Plan user-facing releases with testing, communication, documentation, and training strategies.

• Replace manual processes with self-service workflows and drive the adoption of self-service project setups.

• Define and monitor KPIs to steer priorities.

• Assess adoption post-launch, iterate, and eliminate workarounds and manual processes.

⛳️ Requirements

• Bachelor’s degree or equivalent practical experience.

• Over 5 years of experience in product management.

• Successfully launched two or more user-facing software products or major releases.

• Proven experience owning workflow software utilized by expert users, such as data abstraction, curation, annotation, labeling, clinical operations, or case management tools.

• Strong hands-on experience with agentic AI, including LLM-based agents or agentic workflows, evaluation, guardrails, and human-in-the-loop design.

• Daily utilization of AI tools for product discovery, user research synthesis, data analysis, requirements drafting, workflow prototyping, and validating ideas.

• Demonstrated success in transitioning AI workflows from prototype to production, delivering them to business stakeholders with acceptance criteria and measured adoption.

• Experience in shaping complex, multi-step workflows into intuitive interfaces in collaboration with designers and engineers.

• Hands-on experience in user research, usability testing, and ongoing product enhancement.

• Experience managing high-volume request streams and implementing changes for large or distributed user groups, including vendor teams.

• Proficient in writing SQL or using equivalent tools.

• Agile backlog ownership experience, including user stories and acceptance criteria in Jira and sprint planning with engineering and QA teams.

• Strong written and verbal communication skills with end users, engineers, and operations leads.

• Preferred: Experience with real-world data, clinical chart abstraction, or human-in-the-loop data-quality programs.

• Preferred: Familiarity with oncology or clinical concepts, or the ability to quickly learn from clinical partners.

• Preferred: Experience in deploying AI-assisted workflows.

• Preferred: Background in regulated healthcare, including HIPAA and PHI handling.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.

• Complimentary testing for Natera employees and their immediate families.

• Fertility care benefits available.

• Leave for pregnancy and baby bonding.

• 401(k) benefits offered.

• Commuter benefits provided.

• Employee referral program in place.