Senior Product Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Develop a profitable and sustainable product line in conjunction with the domains portfolio.

• Take ownership of the SSL certificates, Email, and Plesk commercial product lines, along with reseller control panel experiences.

• Oversee products that empower resellers to purchase, provision, manage, and renew offerings.

• Be responsible for financial performance and the quality of products.

• Manage partnerships with suppliers, including Certificate Authorities, the email platform provider, and Plesk/WebPros.

• Control portfolio positioning, product assortment, pricing strategies, margins, and lifecycle decisions from inception to discontinuation.

• Handle supplier contracts, volume tiers, rebates, SLAs, alignment of roadmaps, and escalations.

• Increase adoption among resellers through cross-selling with domains and hosting, bundling, optimized purchase journeys, and collaborative launches with Sales and Marketing.

• Execute structured product initiatives, which encompass supplier integrations, API modifications, and CA/B Forum compliance updates.

• Influence the product roadmap with a commercial perspective and collaborate with Engineering for implementation.

• Monitor margins, revenue, attachment rates, renewal rates, and the timely attainment of milestones and roadmap objectives.

• Report directly to the Director of Product.

⛳️ Requirements

• Strong understanding of SSL/TLS certificates (DV/OV/EV, validation, CA/B Forum requirements, and lifecycle modifications).

• Familiarity with email hosting and anti-spam mechanisms.

• Knowledge of Plesk licensing and hosting control panels.

• Experience in negotiating commercial terms, volume tiers, rebates, and SLAs.

• Capability to conduct business reviews and oversee supplier performance, dependencies, and contract risks.

• Commercial awareness and P&L expertise, covering pricing, margins, unit economics, cannibalization, and reseller incentive structures.

• Proficiency in constructing business cases.

• Experience in product strategy and roadmapping.

• Project and program management expertise, particularly with multi-party initiatives.

• Background in collaborating with Engineering and suppliers within an Agile/EOS framework.

• Competence in data and funnel analytics for order, provisioning, and renewal processes.

• Proficiency in AI across discovery, documentation, analysis, supplier communication, and go-to-market strategies.

• Ability to manage time, priorities, and outcomes independently.

• Agility in learning and a solid understanding of AI principles.

• An innovative mindset that adapts to change.

• Commitment to quality and a strong customer focus.

🏝️ Benefits

• 100% remote work (work from any location without the need to visit an office).

• Paid time off and sick leave.

• An international team with regular online and offline events to maintain connections.

• Internal workshops and opportunities for knowledge sharing.

• Quarterly performance reviews and an annual salary assessment.

• Flexible working hours.

• An ISO 27001-certified remote workplace.

• Engaging work with genuine ownership and opportunities to extend beyond your comfort zone.

• Access to courses in the Openprovider Academy.

• A well-structured onboarding process.

• A clear Career Framework to facilitate your growth.

• A Virtual Office for connecting with colleagues.