Senior Product Manager

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Lead ongoing discovery and delivery efforts for the Summit Data Platform.

• Identify the needs of VA customers, relevant use cases, adoption challenges, and measurable product outcomes.

• Take ownership of the integrated product roadmap and prioritize the backlog.

• Ensure alignment of epics, releases, dependencies, and sprint execution with the objectives and key results of the VA.

• Coordinate among product owners, engineering, data, security, customer enablement, and subcontractor teams.

• Facilitate product planning sessions, sprint reviews, roadmap discussions, demonstrations, and decision-making across teams.

• Keep clear records of ownership and decisions made.

• Define and track product health, user adoption, customer experience, and service performance.

• Provide recommendations for corrective actions and trade-offs to VA leadership.

• Guide, present, and oversee product documentation and communication regarding releases.

• Direct the collection of user feedback and the continuous enhancement of customer intake and onboarding processes.

• Assist in the swift transition from the government or incumbent contractor.

• Validate the existing roadmap and backlog to ensure uninterrupted customer-facing services.

• Collaborate with the Program Manager and VA stakeholders on risks, priorities, approvals, and dependencies.

• Provide support for urgent deliveries or service escalations as necessary.

⛳️ Requirements

• Bachelor's degree in a relevant field.

• Over 12 years of experience in leading enterprise IT, cloud, data, or analytics products or product-oriented technical delivery.

• Proven experience in leading continuous product discovery and delivery.

• Skilled in identifying customer needs, assessing opportunities, prioritizing product features, managing backlogs, coordinating iterative releases, and measuring outcomes.

• Experience in translating customer and stakeholder requirements into product priorities, roadmaps, and actionable delivery strategies.

• Familiarity with working closely with Agile development and technical teams.

• Ability to create and implement product roadmaps, balance competing stakeholder demands, manage cross-team dependencies, and provide data-driven product trade-off recommendations.

• Excellent customer-facing communication, facilitation, data-informed decision-making, and cross-functional leadership abilities.

• Capacity to obtain and maintain necessary VA Public Trust suitability (Tier 2/Moderate Risk).

• Capability to meet VA system-access criteria.

• Hands-on experience with the VA Summit Data Platform or related VA enterprise data and analytics initiatives (highly preferred).

• Direct experience within the VA environment (preferred).

• Experience in coordinating complex, multi-team product delivery, scrum of scrums, and measuring business outcomes (preferred).

• Experience managing or supporting enterprise data, analytics, cloud, or AI-enabled products in federal government, federal healthcare, or similarly regulated environments (preferred).

• Proven experience leading federal health IT product delivery, including security/ATO-aware release processes (preferred).

• Relevant product management certifications such as CSPO, PSPO, SAFe POPM, or equivalents; PMP or related Agile credentials are also valued (preferred).

🏝️ Benefits

• Remote work option available within CONUS.

• Support for collaboration in Eastern Time and applicable production coverage.

• Occasional after-hours or weekend assistance for critical incidents or planned maintenance.