Senior Product Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Define and take ownership of the product vision and roadmap for platform advancement and innovative product development.

• Balance innovative approaches with the stability and reliability of the platform in a mission-critical setting.

• Identify opportunities to enhance core workflows, customer value, and introduce new product offerings.

• Assess opportunities utilizing customer insights, data analysis, and market research.

• Lead the planning and execution of annual updates to tax laws.

• Collaborate with compliance and tax content teams to ensure accurate and timely implementation of federal and state changes.

• Prioritize features and enhancements within established regulatory deadlines.

• Ensure product readiness and performance during the peak tax season.

• Enhance preparer workflows for return preparation, review, and electronic submission.

• Leverage customer insights and data to drive quantifiable improvements.

• Partner with engineering on performance, architecture, and technical priorities.

• Work alongside support, sales, and go-to-market teams.

• Communicate priorities and trade-offs to stakeholders and leadership effectively.

• Identify and validate new product prospects through customer discovery, data analysis, and market trends.

• Lead initiatives from ideation through validation, MVP, launch, and initial scaling.

• Test and iterate based on experiments and customer feedback.

• Explore the applications of AI, automation, and modern cloud technologies.

⛳️ Requirements

• Over 7 years of relevant experience as outlined in the posting.

• More than 6 years of product management experience in software.

• A Bachelor’s Degree is required.

• Direct ownership of a commercial B2B SaaS product area is essential.

• Experience with client portals, document workflows, secure sharing, document collection/management, or workflow automation is preferred.

• Proven experience leading initiatives involving OCR, classification, extraction, AI/ML, or LLM-based document processing.

• Knowledge of document types, technology/model choices, confidence thresholds, human-in-the-loop review, exceptions, validation, accuracy, and measurable outcomes.

• Understanding of security, sensitive data, auditability, and compliance standards.

• End-to-end product ownership from problem definition to discovery, vision, roadmap, prioritization, requirements, launch, measurement, and iteration.

• Examples of successful product launches under constrained engineering capacity, competing priorities, or tight deadlines.

• Strong customer and problem orientation using interviews, behavioral data, support/sales feedback, and experimentation.

• Experience in 0-to-1/MVP development, including measurable results post-launch.

• Practical fluency in AI throughout the product lifecycle.

• Cross-functional leadership experience across engineering, design, data, AI/ML, security, operations, sales, support, and executive teams.

• Ability to quantify impact using metrics such as adoption, processing time, revenue, retention, conversion, efficiency, support volume, accuracy, or error rates.

• Experience in building or scaling cloud-based/SaaS products.

• Background in tax, accounting, fintech, or compliance-oriented products is preferred but not mandatory.

• Demonstrated ability to manage complex release cycles under tight deadlines.

• Strong analytical and problem-solving capabilities.

• Ability to balance innovative approaches with operational excellence.

• Excellent communication and cross-functional leadership abilities.

• High attention to detail and execution proficiency.

• Ability to prioritize tasks using structured frameworks while balancing customer value, business impact, effort, and regulatory constraints.

• Must be located in the Central or Eastern Time Zones.

• Visa sponsorship is not available.

🏝️ Benefits

• Potential for conversion to full-time status after the 4–6 month contract period.

• Relocation assistance is not available.

• Visa sponsorship is not available.