This is a fully remote position, open to applicants in Canada.

📋 Description

• Guide the essential elements of Everbridge's cloud-based digital operations platform, encompassing Android and iOS mobile applications.

• Collaborate with engineers, product managers, product communicators, marketers, UX designers, and other stakeholders to conceptualize and refine the platform.

• Engage with well-known customers to evaluate market demands and advocate for them within xMatters, a subsidiary of Everbridge.

• Work in close partnership with software architects and the UX team to outline new features.

• Communicate with customers, sales teams, consulting, support, and various stakeholders to pinpoint valuable product investments.

• Team up with engineering to manage development backlogs and assist with sprint planning, shoulder surfing, and reviews.

• Support rollouts by facilitating or overseeing webinars, training sessions, documentation, and other release materials.

• Engage in product marketing initiatives.

⛳️ Requirements

• BA/BS degree, ideally in a computer science-related field; other degrees may be taken into account.

• Over 3 years of experience as a Product Manager, preferably in a SaaS environment.

• Excellent communication skills and the ability to interact with users to discern necessary features.

• A strong inclination for regular customer engagement.

• Confidence in using Postman or writing JavaScript to verify the functionality of a new API call.

• Experience in an SRE/DevOps-friendly environment.

• Familiarity with IT processes and systems, particularly ITSM and ITOM.

🏝️ Benefits

• Healthcare

• Dental care

• Mental health benefits

• Disability income benefits

• Life and AD&D insurance

• Retirement savings plan with employer match

• Paid time off

• Variable compensation may also be included