Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete product experience and program initiatives for organizational profiles and data contributed by organizations and partners.

• Create and implement a product-focused strategy that encourages ongoing data contributions.

• Lead organization-wide initiatives to boost engagement with Candid profile claims, Seals, and contributed data projects.

• Cultivate partnerships within the sector and devise product solutions to enhance the representation and visibility of critical market segments.

• Conduct discovery sessions with organizations and contributors to grasp the motivations and challenges surrounding data sharing.

• Convert sector insights and customer requirements into prioritized specifications, user stories, and technical documents.

• Establish and monitor metrics such as acquisition, adoption, usage, satisfaction, impact, and attributable revenue.

• Work collaboratively with Design, Engineering, and Data leaders throughout the stages of discovery, ideation, delivery, and ongoing optimization.

• Explore opportunities to enhance the utility and prevalence of Candid profiles and contributed data across search, AI tools, APIs, data, and partner integrations.

• Promote contributed data products through demonstrations, documentation, presentations, and cross-functional alignment.

• Undertake additional duties and special projects as required.

⛳️ Requirements

• 5–7 years of experience in product management, preferably with products aimed at profiles, communities, marketplaces, or other contributor-driven initiatives.

• Experience in the nonprofit or philanthropy sector is preferred.

• Proven history of launching products from the ground up and enhancing existing offerings.

• A pragmatic, action-oriented mindset focused on product development.

• Familiarity with rapid experimentation and AI-assisted prototyping methods.

• Ability to collaborate with engineering teams to implement AI-driven features.

• Exceptional communication and interpersonal abilities.

• Experience in building external partnerships, representing the organization in public settings, and engaging with diverse technical, business, and sector audiences.

• Strong customer empathy and a drive for understanding.

• A data- and outcome-driven approach to prioritizing features and making product decisions.

• Openness to perform other duties and special projects as needed.

• Awareness and respect for racial, gender, sexual orientation, and cultural diversity.

• Commitment to Candid's core values: driven, direct, accessible, curious, and inclusive.

🏝️ Benefits

• Health insurance (medical, dental, vision).

• Retirement contribution with an additional matching option.

• Paid life insurance and AD&D coverage.

• Paid leave time (PTO, compassionate leave, volunteer, holiday, parental).

• Short-term and long-term disability benefits.

• Pre-tax transit options.

• Flexible spending accounts.

• Supplemental insurance coverage.

• Summer hours policy.

• Eligible employer for the Public Service Loan Forgiveness (PSLF) program.

• 35-hour work week.