Senior Product Manager, App o11y

This is a fully remote position, open to applicants in Germany.

📋 Description

• Establish the vision and strategic roadmap for Application Observability (App O11y)

• Develop App O11y utilizing the Knowledge Graph and incorporate traces and profiles into the overall product experience

• Create AI-driven workflows for issue investigation, root-cause analysis, and action implementation

• Perform customer discovery and examine product usage data to uncover user friction points

• Collaborate with Engineering, Design, and R&D to prioritize product requirements and integrate App O11y throughout Grafana Cloud

• Balance emerging product opportunities with the depth of tracing and profiling, ensuring performance and reliability

• Work alongside PMM and GTM on product differentiation, pricing strategies, packaging, licensing, tiering, and fostering customer adoption

• Produce and revise presentations, documentation, website content, datasheets, and whitepapers

• Advocate for user feedback within the Engineering team, providing supporting evidence for trade-offs and priorities

⛳️ Requirements

• Bachelor's degree in Computer Science, a related discipline, or equivalent professional experience

• Over 5 years of experience in Product Management

• More than 5 years of experience in a B2B SaaS product environment

• Proficiency in using or developing observability products, telemetry databases, and/or developer tools

• Strong knowledge of application architectures and distributed systems

• Capability to discuss trade-offs related to telemetry ingestion, storage, querying, and associated workflows

• Experience collaborating with Engineering and Design teams to develop products and features with excellent UX

• Exceptional written and verbal communication skills

• Familiarity with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors is advantageous

• Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope, is a plus

• Knowledge of eBPF and/or automatic instrumentation is beneficial

• Experience with open source software or commercial open source companies is a plus

• Background in defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings is a plus

• Experience operating applications in production, being on call, or diagnosing performance and reliability issues is a plus

🏝️ Benefits

• Restricted Stock Units (RSUs)

• 100% remote work

• Opportunities for career advancement

• In-person onboarding experience

• 30 days of annual leave per year, including 3 Grafana Shutdown Days

• Open communication and regular updates across the company

• Independence and support for innovation

• Empowered, high-trust teams

• Accessible leadership

• A global collaborative culture