Senior Product Manager – Analytics, AI

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Spearhead the advancement of SoftExpert Analytics, the Business Intelligence module.

• Clearly articulate and convey the product vision for Analytics to team members, stakeholders, and leadership.

• Gain insight into how customers generate and utilize metrics, dashboards, and reports, and integrate data across various modules.

• Conduct research with users and customers to uncover pain points, gaps, and potential opportunities.

• Investigate the future of Business Intelligence, focusing on self-service analytics and the application of AI for data exploration.

• Monitor usage statistics for Analytics features.

• Act as the Product Manager overseeing the platform’s AI initiatives, including the LLM Gateway, MCPs, and the transition of AI calls to the SDK.

• Prioritize MCPs and migrations according to their impact, cost, risk, and dependencies.

• Serve as a liaison between the AI team and product teams for other modules.

• Establish success metrics for AI initiatives, encompassing SDK adoption, cost predictability, efficiency, and customer impact.

• Convert technical capabilities into practical use cases and value propositions.

• Define and uphold roadmaps, OKRs, and success metrics.

• Lead ongoing discovery efforts, including qualitative and quantitative research.

• Manage the backlog, prioritize tasks based on value, write user stories with acceptance criteria, and facilitate refinement sessions and sprint planning.

• Collaborate with engineering and design teams while consistently validating the quality of deliverables.

• Align stakeholders and manage expectations across various business functions, users, customers, and technical teams.

• Identify challenges, bottlenecks, and opportunities, remove obstacles, and take ownership of product outcomes.

⛳️ Requirements

• Proven experience in Business Intelligence, including BI/analytics products, implementation projects, building metrics, or data analysis using tools such as Power BI, Tableau, Qlik, Looker, or Metabase.

• Familiarity with SQL and data modeling concepts.

• Capability to work on technical products and collaborate with engineering teams on APIs, integrations, and SDKs.

• Ability to substantiate technical priorities based on their impact on customers and the business.

• Strong Product Management experience, successfully guiding end-to-end initiatives with minimal supervision.

• Analytical and data-driven mindset.

• Knowledge of product metrics.

• Extensive experience with Agile methodologies, Lean practices, and continuous delivery.

• Exceptional communication and negotiation skills when interacting with diverse audiences.

• Proficient in analyzing complex scenarios and proposing effective solutions.

• Ability to make decisions under pressure and manage multiple workstreams concurrently.

• Experience utilizing product management tools such as Jira, Productboard, or similar platforms.

• Regular use of artificial intelligence tools like ChatGPT, Claude/Claude Code, or Lovable.

• Bachelor's degree in a relevant field (preferred).

• Experience with B2B products (preferred).

• Background with platform or internal products (preferred).

• Curiosity about and familiarity with generative AI, LLMs, agents, and MCP (preferred).

• Intermediate to advanced proficiency in English (preferred).

• Understanding of UX principles (preferred).

• Experience in developing business proposals (preferred).

• Knowledge of product frameworks such as user story mapping, opportunity solution trees, and dual-track Agile (preferred).

• Product Ownership or Product Management certifications (preferred).

• Experience with NPS/CSAT surveys (preferred).

• Familiarity with tools like Mixpanel, Hotjar, Excel, Miro, and Figma (preferred).

🏝️ Benefits

• Unimed Health Plan: No monthly premium for the employee and only 30% copayment.

• Special annual profit-sharing bonus.

• Meal or Food Allowance: R$950.00 benefit.

• Education Assistance: Study grants for language courses, undergraduate programs, graduate programs, or specializations, with monthly reimbursement of up to 70%.

• TotalPass and Wellhub: Access to a nationwide network of gyms, psychologists, and nutritionists across Brazil with an exclusive discount.

• Dental Plan: Three comprehensive plan options.

• Referral Bonus Program: Bonuses credited to your Flash benefits account.

• Free Online Courses.

• Internal and External Training.

• Pharmacy Partnership.

• Life Insurance.

• Pet Care Partnership.