Senior Product Manager – Agentic Workflows

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with business teams to identify workflow challenges and opportunities for AI-driven automation through direct user engagement and observation.

• Regularly travel to Walker & Dunlop offices and field locations to gain a thorough understanding of business processes and gather insights that will inform product development.

• Convert business needs into product requirements and maintain a prioritized backlog of AI workflow initiatives.

• Design, develop, test, and refine AI workflow prototypes utilizing modern AI tools and development platforms.

• Present solutions to stakeholders, collect feedback, and enhance workflows based on user input.

• Collaborate with Engineering, Site Reliability Engineering (SRE), Information Security, Legal, Procurement, and various cross-functional teams to transition solutions from prototype to production.

• Define, measure, and report on key performance metrics, including adoption rates, operational efficiency, quality enhancements, and business impact.

• Maintain workflow documentation, evaluation records, and audit artifacts to support governance and scalable AI development practices.

• Communicate project priorities, progress updates, and outcomes to business stakeholders and executive leadership.

• Contribute to the advancement of Walker & Dunlop's AI product capabilities by identifying reusable solutions, refining development practices, and sharing knowledge across teams.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.

• Over 8 years of product management experience with a proven track record of delivering AI, machine learning, or intelligent automation solutions into production.

• Experience managing products throughout the entire lifecycle, from discovery and solution design to implementation and adoption.

• Experience working collaboratively with software engineering teams and translating business needs into technical requirements.

• Preferred experience within commercial real estate, mortgage finance, financial services, or another regulated industry.

• Familiarity with developer tools such as Git, GitHub/GitLab, Python, JSON, YAML, and Markdown is preferred.

🏝️ Benefits

• Up to 83% subsidized medical payroll deductions.

• Competitive dental and vision benefits.

• 401(k) with company match.

• Pre-tax transit and commuting benefits.

• A comprehensive health and wellness program – earn cash rewards and access resources that promote health, engagement, and balance.

• Paid maternity and parental leave, along with other family paid leave programs.

• Company-paid life, short-term, and long-term disability insurance.

• Health Savings Account and Healthcare and Dependent Care Flexible Spending.

• Career development opportunities.

• Empowerment and encouragement to give back – volunteer hours and donation matching.