Senior Product Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of product design from start to finish, encompassing research, wireframes, high-fidelity mockups, and the design system.

• Develop the marketplace experience that links pet owners with financial protection and pet insurance.

• Produce wireframes, high-fidelity mockups, and design iterations for website functionalities and experiments.

• Collect feedback from internal stakeholders and reconcile any conflicting inputs.

• Collaborate with the senior marketing designer to create and manage the design system.

• Conduct design quality assurance by reviewing delivered engineering work against the designs prior to release.

• Write UX copy for quote flows, plan explanations, error messages, and insurance terms.

• Ensure that legal and compliance reviews are completed for all product copy.

• Assist in brand development across product, site, and marketing materials.

• Analyze the competitive landscape of pet insurance and marketplaces.

• Conduct user testing with pet parents and veterinary staff, assess behavior, and convert findings into product ideas and design choices.

• Collaborate with engineering on handoffs and design QA, working 1-2 sprints ahead.

• Partner with product teams on user research and competitive analysis.

• Collaborate with marketing design on the design system and brand development efforts.

• Work with legal and compliance to ensure accurate, plain-language insurance copy.

• Report directly to the Chief Product Officer.

• Manage the design queue and independently define work priorities.

• Enhance quote-to-sale conversion and feature velocity through design and research.

⛳️ Requirements

• A minimum of 5 years of product design experience with a proven record of significant ownership, preferably in an early-stage startup or fast-paced environment.

• A strong portfolio showcasing end-to-end design thinking, from research and strategy to polished, released UI.

• Experience in owning or making substantial contributions to a design system.

• Excellent UX writing skills with the ability to create clear, plain-language product copy.

• Demonstrated experience in independently conducting user research and competitive analysis, along with translating findings into product decisions.

• Proven ability to collaborate across various functions with engineers, marketers, and business stakeholders.

• Legally authorized to work in the United States without the need for sponsorship.

• Preferred: experience in insurtech, fintech, or consumer marketplaces.

• Capability to work autonomously and define tasks 1-2 sprints ahead of engineering.

• Ability to initiate projects from problem identification to shipping.

• Proficiency in constructively pushing back, disagreeing, and aligning with team members.

• Capacity to thrive in a fast-paced environment and take ownership of one’s craft.

• Daily use of AI tools.

• No use of AI assistants or chatbots on any device during interviews or case studies.

• Must articulate personal thoughts, questions, and judgment throughout the hiring process.

🏝️ Benefits

• Grant of startup equity.

• Comprehensive medical, dental, and vision insurance.

• Employer contributions to 401(k).

• Flexible vacation policy.

• Remote-first work environment within the United States.

• Opportunities for design leadership as the team grows.