Senior Product Designer

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Take ownership of intricate UX/UI design initiatives from start to finish, including discovery, wireframing, high-fidelity delivery, and developer handoff.

• Create designs for the website, eCommerce experience, and customer account platform.

• Establish the quality benchmarks for the design output of the team.

• Communicate and manage trade-offs concerning speed, quality, and scope.

• Generate organized and maintainable Figma files.

• Convert strategic direction into tangible design solutions.

• Discover opportunities for AI-driven experiences and utilize AI-assisted tools to develop and assess prototypes.

• Collaborate with product managers, content creators, engineers, analysts, product owners, and strategists.

• Analyze data, recognize experience gaps, and suggest design-led enhancements.

• Keep an eye on UX, UI, and eCommerce design trends and incorporate relevant concepts.

• Elevate team craftsmanship through critique, knowledge-sharing, and robust design thinking.

• Offer constructive feedback to junior designers.

• Organize and lead usability testing, design reviews, and research sessions.

• Transform research insights into actionable recommendations.

• Advocate for user-centered decision-making.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in design, UX, HCI, or a related discipline.

• Over 5 years of professional experience in UX/UI design.

• A portfolio showcasing strategic thinking and outstanding craftsmanship across complex digital products.

• Proven experience utilizing AI within a professional product-design workflow.

• Ability to discuss at least one significant AI-related project involving design exploration, prototyping, workflow enhancement, or an AI-enabled experience.

• Proficient in Figma.

• Comfortable working with and contributing to established design systems.

• Capable of working independently and delivering results without constant supervision.

• Strong critical thinking skills and the ability to convey design rationale clearly and confidently.

• Collaborative, low-ego mindset with a commitment to colleagues’ professional growth.

• Proficiency in English is required.

• Bilingual ability in Spanish is a plus.

• Experience in eCommerce, telecommunications, or high-volume digital consumer products is advantageous.

• Familiarity with front-end development workflows and best practices for developer handoff is beneficial.

• Practical experience with UserTesting, Maze, or Lookback is a plus.

• Background in conversion rate optimization or data-driven design experimentation is a plus.

🏝️ Benefits

• Competitive medical, dental, vision, and life insurance packages.

• Employee assistance program.

• 401K plan with company matching contributions.

• Voluntary benefits available.

• Paid time off programs.

• Wellness support covering physical, emotional, and financial health.

• Hybrid work model fostering flexibility.

• Technology to facilitate team connectivity.

• Reasonable accommodations provided during the hiring process.