Principal User Experience Designer

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Establish the design direction and strategic vision for key product initiatives

• Oversee the design process from initial exploration to final launch

• Produce interfaces that are ready for implementation

• Enhance documentation experiences

• Streamline intricate workflows and address cross-product challenges

• Collaborate with product and engineering leaders to prioritize design tasks, manage trade-offs, and synchronize dependencies

• Leverage generative and evaluative research, product analytics, and customer insights to inform and affirm design choices

• Ensure the customer journey across the console, APIs, CLI, and documentation is seamless, efficient, and user-friendly

• Work in partnership with multidisciplinary teams

⛳️ Requirements

• 12 years of pertinent experience

• Bachelor's degree in UX/UI design or a related discipline

• A portfolio that demonstrates the ability to transform complex challenges into intuitive, cohesive experiences for enterprise software

• Proficient in interaction design, visual design, and prototyping

• Proven experience in setting design direction

• Experience in aligning cross-functional teams

• Capability to articulate design decisions effectively

• Experience in designing for technical users, including developers or teams focused on cloud and infrastructure

🏝️ Benefits

• Annual bonus or incentives

• Equity awards

• Employee Stock Purchase Plan (ESPP)

• Healthcare benefits

• 401K savings plan

• Company holidays

• Vacation provided in the form of PTO

• Sick leave

• Parental leave

• Employee assistance program

• Support for mental and financial wellness

• Flexible work options: remote, in-office, or a combination of both