Senior Product Analyst

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Collaborate with Product, UX, Operations, Technology, Finance, Commercial, Analytics, and other stakeholders to define objectives, address customer issues, identify user needs, pinpoint operational challenges, and explore market opportunities.

• Evaluate customer feedback, journey data, operational metrics, service interactions, usage patterns, market signals, and business processes.

• Discover growth opportunities, potential risks, unmet needs, and gaps for product innovation.

• Convert vague business inquiries into hypotheses, assumptions, risks, decision points, analytical strategies, and measurement alternatives.

• Conduct opportunity sizing, impact evaluations, and value analyses to guide product strategy, roadmap trade-offs, prioritization, and investment conversations.

• Assist with financial analysis encompassing revenue potential, cost factors, pricing strategies, margins, benefits, and investment trade-offs.

• Assess product performance, demand signals, revenue growth potential, and portfolio implications.

• Transform market, financial, operational, and performance insights into product strategies, roadmaps, go-to-market plans, lifecycle considerations, and trade-off recommendations.

• Keep track of customer needs, industry trends, regulatory factors, technological advancements, competitive dynamics, and product opportunities.

• Evaluate existing processes, workflows, service interactions, and product or platform capabilities to identify inefficiencies and areas for simplification.

• Develop recommendations for future states and lead or participate in fit-gap analyses and decision-making frameworks.

• Convert insights into requirements, design inputs, decision records, go-to-market strategies, acceptance criteria, functional notes, test scenarios, and backlog-ready inputs.

• Create workflows, journey maps, service models, product requirements, dashboards, user stories, acceptance criteria inputs, and insight summaries.

• Support discussions on trade-offs, testing, validation, launch readiness, adoption strategies, and feedback mechanisms.

• Monitor adoption, usage, revenue performance, customer feedback, benefit realization, operational effectiveness, and product health post-launch.

• Standardize analytical practices, measurement methodologies, discovery artifacts, fit-gap techniques, and storytelling with insights.

• Lead intricate or cross-product analyses that influence roadmap prioritization, portfolio discussions, lifecycle optimization, and investment trade-offs.

• Mentor or coach analysts and product partners.

• Stay informed about analytics, AI, platform capabilities, product developments, and industry trends.

• Assess AI-generated insights, recommendations, summaries, and design concepts for accuracy, relevance, bias, privacy, and proper application.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in analytics, business, economics, information systems, technology, healthcare administration, or a related field, or equivalent professional experience.

• Over 5 years of experience in product analysis, product analytics, business analysis, functional analysis, decision support, or a related field.

• Experience working within or alongside a product-oriented organization.

• Expertise in supporting product strategy, product development, market analysis, financial analysis, business case formulation, revenue growth, go-to-market planning, or product performance evaluation.

• Experience in contributing to product requirements, discovery sessions, journey or process flows, acceptance criteria inputs, testing, adoption measurement, or product performance insights.

• Understanding of product analytics, performance measurement, outcome-based measurement, benefit realization, and product-level metrics.

• Familiarity with market analysis, competitive evaluation, product positioning, product economics, revenue growth, business case development, investment trade-off assessment, and prioritization techniques.

• Knowledge of product discovery, customer and stakeholder research synthesis, journey mapping, service or process analysis, problem framing, opportunity assessment, and product development.

• Understanding of business process redesign, fit-gap analysis, future-state workflow creation, and service model assessment.

• Knowledge of Agile and product delivery methods, including product requirements, user stories, acceptance criteria, backlog refinement, validation, testing, and product reviews.

• Proficiency in insight storytelling and recommendation development tailored for diverse audiences.

• Familiarity with modern analytics, visualization, collaboration, prototyping, and AI-assisted tools.

• Ability to synthesize complex, incomplete, or conflicting information into straightforward recommendations.

• Capacity to connect data, customer insights, market signals, process findings, and product performance to organizational objectives and financial results.

• Ability to communicate analytical findings and product or platform trade-offs effectively.

• Skill in collaborating, facilitating, influencing, and diplomatically challenging cross-functional stakeholders.

• Ability to utilize AI responsibly while validating outputs for quality, accuracy, bias, privacy, and appropriate use.

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance.

• Accident, critical illness/hospital coverage.

• Well-being support benefits.

• Legal assistance benefits.

• Identity theft protection benefits.

• Pet care benefits.

• Retirement savings plan.

• Paid time off and holiday leave.

• Additional leave benefits.

• Incentive plans for eligible employees.