Senior ProdOps Analyst

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Assist in the management of product and finance operations, ensuring that financial data, internal procedures, and product functionalities operate seamlessly and accurately.

• Partner with various teams to uphold consistency across systems and facilitate the optimization of workflows.

• Design, execute, and perpetually enhance automation workflows that minimize manual effort throughout operational processes.

• Collaborate closely with Product and Engineering teams to launch and refine AI-driven tools.

• Utilize SQL to retrieve and assess operational data, aiding in metric monitoring and ad-hoc analyses.

• Develop and maintain dashboards and reports that offer real-time insights into operational performance.

• Take ownership of and enhance core operational processes from beginning to end, ensuring quality, consistency, and adherence to service level agreements (SLAs).

⛳️ Requirements

• A minimum of 3 years of experience in Product Operations, Operations, or a comparable role within a fintech or technology startup.

• Practical experience with AI tools and automation platforms (e.g., workflow automation, AI agents, LLM-powered tools).

• Intermediate proficiency in SQL — capable of reading and writing basic queries for the extraction and analysis of operational data.

• Strong analytical mindset: you rely on data rather than intuition.

• Highly proactive and self-motivated — you identify issues before they escalate and take swift action to resolve them.

• Exceptional communication and stakeholder management skills with both technical and non-technical teams.

• Advanced English proficiency (both written and spoken) — necessary for collaboration across regions.

🏝️ Benefits

• Equipment provided by R2.

• Training budget allocated for professional development.

• Opportunities for career advancement within R2.