Senior Pricing Analyst

📋 Description

• Proactively recognize and leverage opportunities to incorporate AI and automation technologies into operational workflows.

• Serve as a strategic advisor to Product and Technology teams, ensuring that new platform enhancements correspond with intricate pricing logic and long-term scalability.

• Drive initiatives aimed at scaling operations, decreasing dependency on manual processes, and minimizing operational risks.

• Promote enterprise-wide pricing capabilities by converting operational deficiencies into technical specifications for cross-functional roadmaps.

• Lead the investigation and resolution of complex issues across technical, product, and billing domains.

• Manage communications regarding such issues among a wide range of internal stakeholders and external parties.

• Analyze recurring patterns and warning signs to facilitate systemic enhancements, transitioning from manual interventions to performance technical or process re-engineering.

• Own, develop, and execute innovative solutions to enhance satisfaction for both internal and external clients.

• Act as a catalyst for continuous improvement, applying strategic analysis, innovation, and process redesign in daily operations.

• Ensure adherence to established internal controls and create new controls when gaps are identified.

• Mitigate financial risk associated with service levels and compliance.

• Identify areas where technical or procedural failures occur and provide recommendations for systemic modifications.

• Ensure that procedures, policies, and contracts are properly adhered to and complied with.

• Deliver exceptional customer service to key clients.

• Identify and surpass the needs of the organization and clients through collaboration and strategic outreach.

• Collaborate with the Sales, Marketing, and Relationship Divisions to optimize and expand pricing networks in a cost-effective and scalable manner.

• Work with internal teams to ensure solutions are designed for the maximum benefit of WEX’s technical ecosystem.

• Provide monthly reports to a diverse audience, including finance, risk, and sales management.

• Analyze operational and financial data to pinpoint trends, risks, and opportunities.

• Present actionable insights to leadership and partners to guide business decisions.

• Lead intricate partner initiatives and enterprise-level projects, ensuring timely delivery and alignment with business objectives.

• Assist in staff training to promote operational excellence.

• Act as the Subject Matter Expert (SME) to educate internal stakeholders on available functionalities, enhancing organizational strength and advocating for functionalities that drive increased scalability.

⛳️ Requirements

• Bachelor’s degree and/or a minimum of 3-5 years of experience in related areas.

• Excellent verbal and written communication abilities.

• Proven project management skills.

• Results-oriented, action-driven, and self-motivated.

• Superior critical thinking, problem-solving, and decision-making capabilities.

• Flexible and adaptable to change.

• Ability to collaborate with and influence individuals at all levels within the organization.

• Excellent time management, prioritization, goal-setting, planning, and work scheduling skills.

• Technical expertise in data extraction and analysis tools to support systemic issue investigations.

• Direct experience with WEX-specific pricing platforms and internal settlement processes.

• Experience in translating complex business/financial requirements into functional specifications for Product and Tech teams.

• Background in identifying and implementing process improvement initiatives using relevant methodologies.

• Exceptional interpersonal and customer service skills, capable of gathering information and maintaining communication with multiple teams.

• Proven ability to navigate and influence within a matrixed organizational environment.

• Ability to operate effectively and calmly in a complex and evolving setting.

• Capability to identify opportunities for performance and efficiency improvements within the department and personally.

• Strong presentation skills.

🏝️ Benefits

• Health, dental, and vision insurance.

• Retirement savings plan.

• Paid time off.

• Health savings account.

• Flexible spending accounts.

• Life insurance.

• Disability insurance.

• Tuition reimbursement.